Resort Housekeeping Supervisor ($17 - $19/hr)

The Long Bay Resort; Myrtle Beach (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical and Dental insurance

Supplemental insurance plans (Vision,

Paid Time Off

401(k) retirement plan with company

Bereavement Leave

Jury Duty Pay

Employee Assistance Program

David L. Brittain Scholarship Program

Tuition Reimbursement

Resort Accommodations Discount

Job summary

Brittain Resorts & Hotels in Myrtle Beach, SC is seeking a Resort Housekeeping Supervisor to support the Director and Assistant Director of Housekeeping in training and coaching associates, ensuring quality standards across the resort. The role may include routine housekeeping duties based on business needs.

You will supervise Room Attendants, Housepersons, and Public Area Attendants, perform room inspections, and coordinate with Maintenance and Front Desk to maintain guest satisfaction.

Qualifications

• Must be able to stand for long periods of time.
• Passion for providing exceptional service to guests and team members.
• Responsible, reliable, and honest.
• Teamwork and collaboration.
• Clear, professional communication with guests, coworkers and supervisors.

Responsibilities

• Supervise, train, and coach housekeeping associates to ensure duties are understood and completed efficiently.
• Conduct detailed inspections of guest rooms, common areas, and storerooms to verify cleanliness and quality standards.
• Communicate guest room status updates to the appropriate team members.
• Record inspection results, address deficiencies, and submit maintenance work orders as needed.
• Identify and promptly report damages or maintenance concerns to management.
• Maintain proper inventory and organization of linens, supplies, equipment, and housekeeping closets.
• Prepare daily room or section assignments for Room Attendants, Housepersons, and Public Area Attendants.
• Perform housekeeping duties based on business volume and resort needs.
• Clean guest rooms and condominiums as required, including dusting, vacuuming, changing linens, removing trash, and cleaning bathrooms and common areas.
• Coordinate with departments such as Maintenance and Front Desk to support efficient operations and guest satisfaction.
• Respond to guest concerns promptly and professionally, taking appropriate steps to resolve issues.
• Greet guests and provide friendly, courteous service.

Job description

The Resort Housekeeping Supervisor supports the Director and Assistant Director of Housekeeping in managing, training, and coaching housekeeping associates, including Room Attendants, Housepersons, and Public Area Attendants. This role helps ensure the resort consistently meets its quality standards. Based on business needs, the position may also perform routine housekeeping duties as assigned by resort management.

Responsibilities

• Support the supervision, training, and coaching of housekeeping associates to ensure duties are understood and completed efficiently
• Conduct detailed inspections of guest rooms, common areas, and storerooms to verify cleanliness and quality standards
• Communicate guest room status updates to the appropriate team members
• Record inspection results, address deficiencies, and submit maintenance work orders as needed
• Identify and promptly report damages or maintenance concerns to management
• Maintain proper inventory and organization of linens, supplies, equipment, and housekeeping closets
• Prepare daily room or section assignments for Room Attendants, Housepersons, and Public Area Attendants as needed
• Perform housekeeping and cleaning duties based on business volume and resort needs
• Clean guest rooms and condominiums as required, including dusting, vacuuming, changing linens, removing trash, and cleaning bathrooms, kitchens, and common areas
• Coordinate with departments such as Maintenance and Front Desk to support efficient operations and guest satisfaction
• Respond to guest concerns promptly and professionally, taking appropriate steps to resolve issues
• Greet guests and provide friendly, courteous service
• Other duties as assigned

Qualifications

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Must be able to stand for long periods of time
• Passion for providing exceptional service to guests and team members
• Responsibility, reliability, and honesty
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors

What can you look forward to?

All team members enjoy WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc...)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

Why choose Brittain?

WE ARE MORE THAN JUST A WORKPLACE...

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.

As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Whether you're looking for your first job or your next career opportunity, we offer a wide variety of rewarding roles where your contributions truly matter. You will find your work rewarding as YOU make the difference to each of our guests. Start your journey today and turn a job into a career with Brittain Resorts & Hotels!

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.