Housekeeping Operations Lead – Guest Experience

THE BREAKERS PALM BEACH; Florida; On-site; USD 60,000 - 85,000; Full time

Job summary

The Breakers Palm Beach is seeking a detail-oriented Manager to lead our Housekeeping team in maintaining the highest standards of cleanliness and guest satisfaction. You will train, motivate, and inspire staff to uphold service and sustainability standards, while ensuring efficient operations and safety compliance.

Applicants must be able to work a flexible schedule including evenings, weekends, and holidays, and demonstrate strong leadership, communication, and organizational skills to deliver

Qualifications

• Proven experience in housekeeping, janitorial services, or a related field.
• Strong leadership and communication skills.
• Ability to motivate and inspire team members.
• Knowledge of guest service standards and quality assurance.
• Excellent organizational and time management skills.
• Computer proficiency.

Responsibilities

• Develop and implement housekeeping procedures to ensure cleanliness and order.
• Train and supervise housekeeping staff.
• Conduct regular inspections to maintain quality standards.
• Manage inventory and supplies for housekeeping operations.
• Collaborate with other departments to meet guest needs.
• Handle guest inquiries and complaints in a professional manner.

Skills

Housekeeping experience

Leadership

Communication skills

Team motivation

Guest service standards

Organizational skills

Time management

Computer proficiency

Job description

The Breakers Palm Beach is seeking a detail-oriented Manager to lead our Housekeeping team in maintaining the highest standards of cleanliness and guest satisfaction. You will train, motivate, and inspire staff to uphold service and sustainability standards, while ensuring efficient operations and safety compliance.

Applicants must be able to work a flexible schedule including evenings, weekends, and holidays, and demonstrate strong leadership, communication, and organizational skills to deliver