Executive Housekeeper — Guest Experience Lead

Vista Host Hotels Management & Development; West Palm Beach (FL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Quarterly Bonus Program

Vacation / Sick / Holiday Pay

Health/Vision/Dental Insurance

Life / STD Insurance

401k Program

Employee Discounts (Brand Hotels &

Employee Assistance Program

Job summary

Vista Host Hotels Management & Development is seeking an experienced Executive Housekeeper to lead housekeeping and laundry operations at our Palm Beach, Florida property. The role emphasizes delivering exceptional guest service while upholding safety and cleanliness standards.

The ideal candidate is a proactive leader with strong staffing, budgeting, and communication skills, capable of managing both front-line and back-of-house areas and fostering a positive team environment.

Qualifications

• Experience leading housekeeping teams in hospitality settings.
• Strong communication and guest service orientation.
• Ability to manage staffing, budgeting, and safety in a high-volume hotel environment.

Responsibilities

• Ensure staffing levels meet daily demand and optimize labor productivity.
• Recruit, hire, and train housekeeping staff across roles.
• Oversee budgeting and scheduling for efficient operations.
• Communicate with front desk and department heads on guest requests and room readiness.
• Inspect guest rooms and public areas for cleanliness and safety compliance.
• Supervise equipment usage, inventory, and supply procurement.
• Provide leadership to maintain a professional and positive work environment.

Skills

Housekeeping management

Team leadership

Staff recruitment

Guest service

Safety compliance

Education

High school diploma or equivalent

Tools

Scheduling software

Inventory tracking

Job description

Vista Host Hotels Management & Development is seeking an experienced Executive Housekeeper to lead housekeeping and laundry operations at our Palm Beach, Florida property. The role emphasizes delivering exceptional guest service while upholding safety and cleanliness standards.

The ideal candidate is a proactive leader with strong staffing, budgeting, and communication skills, capable of managing both front-line and back-of-house areas and fostering a positive team environment.