Housekeeping Office Coordinator

Omni Hotels & Resorts; Rancho Mirage (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Omni Hotels & Resorts in Rancho Mirage, CA is seeking a Housekeeping Office Coordinator to organize daily work assignments for room attendants, housemen, laundry attendants and turndown staff, and to handle guest and associate calls.

You will manage day-to-day office operations for the housekeeping department, walk the floors to inspect rooms, and ensure effective communication with the front desk and other departments.

Qualifications

• Must read, write and communicate in fluent English.
• Willing to work days, afternoons, weekends and holidays.
• Basic computational ability.
• Must have computer skills.
• Previous experience as a coordinator and/or answering phones preferred.
• Bi-lingual in Spanish preferred.

Responsibilities

• Open and close housekeeping department daily.
• Dispatch all calls to appropriate discipline.
• Communicate effectively with all departments, including engineering.
• Update Synergy requests.
• Respond to all phone calls/ requests from guests and other departments.
• Monitor computer system.
• Maintain clear and efficient communication with the front desk.
• Maintain cleanliness and organization in department.
• Walk the floors and inspect guest rooms.

Skills

Fluent English

Bi-lingual Spanish

Computer skills

Coordinator experience

Phone handling

Job description

Housekeeping Office Coordinator

Overview:

The Housekeeping Office Coordinator will coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, laundry attendants and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. He/she is responsible for the day to day office operations for the housekeeping department.

Responsibilities:

• Open and close housekeeping department daily.


• Work with Loss Prevention to maintain lost and found records.


• Dispatch all calls to appropriate discipline.


• Communicate effectively with all departments, including engineering.


• Update Synergy requests.


• Respond to all phone calls/ requests from guests and other departments.


• Monitor computer system.


• Maintain clear and efficient communication with the front desk.


• Maintain cleanliness and organization in department.


• Walk the floors and inspect guest rooms.

Qualifications:

• Must be able to read, write, and communicate in fluent English.


• Ability to work days, afternoons, weekends, and holidays.


• Must possess basic computational ability.


• Must have computer skills.


• Previous experience as a coordinator and/or answering phones strongly preferred.


• Bi-lingual in Spanish preferred.