Housekeeping Office Coordinator

Hyatt Regency; New Orleans (LA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Career Growth and Advancement

Medical, dental, vision, life, LTD,STD

Referral Bonuses

Free and Discounted Room Nights

Paid Time Off

Health Savings Account (FSA)

401(k) with company match

Employee Assistance Program

Employee Discounts

Job summary

Hyatt Regency New Orleans is seeking a Housekeeping Coordinator to connect Housekeeping, Front Office, and Engineering, ensuring rooms are prepped efficiently and departmental operations run smoothly across a busy hotel environment.

You will support guest experience through clear communication, accurate room-status management, and coordination of room-related requests, contributing to a collaborative, service‑oriented culture at a premier destination hotel in New Orleans.

Qualifications

• Prior administrative assistant experience preferred, ideally in a fast-paced or customer-focused environment.
• Demonstrated proficiency with Word and Excel; able to manage reports and data.
• Familiarity with staff scheduling or coordination is a plus.

Responsibilities

• Serve as a vital link between Housekeeping, Front Office, and Engineering to ensure rooms are prepared efficiently.
• Communicate effectively, track room status, and coordinate room-related requests and services.
• Support guest experience through accurate operations and proactive problem-solving in a high-volume hotel setting.

Skills

Administrative experience

Housekeeping experience

Typing 30 wpm

Reporting & data tracking

Scheduling/coordination

Systems adaptability

Tools

Microsoft Word

Microsoft Excel

OPERA

HotSOS

Job description

Summary

Hyatt Regency New Orleans is a premier destination hotel featuring 1,193 guest rooms, expansive meeting and event space, and a dynamic mix of convention, business, and leisure travelers

Organization- Hyatt Regency New Orleans

Hyatt Regency New Orleans is a premier destination hotel featuring 1,193 guest rooms, expansive meeting and event space, and a dynamic mix of convention, business, and leisure travelers. Adjacent to Caesars Superdome and serving as a hub for major citywide events, the hotel offers an environment where teamwork, attention to detail, and exceptional service drive the guest experience.

The Housekeeping Coordinator serves as a vital link between Housekeeping, Front Office, and Engineering, helping to ensure guest rooms are prepared efficiently and departmental operations run smoothly. This role supports the overall guest experience through effective communication, accurate room status management, and coordination of room-related requests and service needs.

Why You'll Love Working Here

At Hyatt Regency New Orleans, you’ll join a supportive team that takes pride in delivering exceptional guest experiences. This role offers the opportunity to gain valuable hotel operations experience, build cross-functional relationships, and grow your career within one of New Orleans' premier hospitality destinations and the Hyatt family.

We care for people so they can be their best

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
• Referral Bonuses up to $500.00 - for bringing new members to our team
• Free and Discounted Room Nights at Hyatt Hotels around the world
• Paid Time Off –Holiday pay, new child leave and personal days
• Healthcare FSA - saves you money for medical expenses
• Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
• Employee Assistance Program – 24/7 emotional support, legal guidance, personal & financial resources
• Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications

• Prior administrative assistant experience preferred, ideally in a fast-paced or customer-focused environment.
• Previous housekeeping experience required, preferably within a hotel or similar hospitality setting.
• Ability to type at least 30 words per minute with accuracy.
• Demonstrated proficiency in Microsoft Word and Excel, with the ability to manage reports and basic data tracking.
• Prior experience with staff scheduling or coordination is a plus.
• Comfortable working with systems such as OPERA, HotSOS, or similar platforms, or able to quickly learn new technology.
• Demonstrated ability to manage competing priorities while maintaining exceptional organization and attention to detail in a fast-paced, high-volume hospitality environment.