Housekeeping Manager - Rome Marriott Park Hotel

Russottigestionihotels; Tulsa (OK); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an exceptionally organized Housekeeping Manager to lead their team in ensuring impeccable cleanliness and guest satisfaction. This role involves overseeing daily operations, managing staff, and maintaining high standards of service within a collaborative environment. With opportunities for professional growth within a renowned hotel network, this position offers a chance to make a significant impact on guest experiences. If you are passionate about hospitality and possess strong leadership skills, this is a perfect opportunity for you to shine in a dynamic setting.

Benefits

Competitive salary

Professional growth opportunities

Collaborative environment

Direct employment under permanent contract

Qualifications

• 3+ years in Housekeeping Management with supervisory experience.
• Compulsory knowledge of English (B2) and proficiency in relevant tools.

Responsibilities

• Monitor daily operations of the Housekeeping Department.
• Lead, hire, and train housekeeping staff to maintain cleanliness standards.

Skills

Organization and planning abilities

Problem solving

Communication skills

Attention to detail

Education

3-year degree in Hotel and Restaurant Management

Hospitality or Business Administration

Tools

MS Office

Hotel management systems (e.g., Opera, Marriott Bonvoy)

Job description

Business unit: Housekeeping

Location: Sedi Italia/Roma

Summary:
The Russotti Gestioni Hotels Spa company, for its Rome Marriott Park Hotel, is looking for an exceptionally organized and inspiring Housekeeping Manager to join our Team!
A professional and experienced Housekeeping Manager supports the daily shift operations of Housekeeping, performs impeccable housekeeping services, and provides our guests with a safe and clean environment for an exceptional stay with us. He/She will head the Housekeeping Team, ensuring team members comply with high standards of cleanliness and sanitation protocol. The ideal candidate completes inspections and holds people accountable for corrective action.

Key Responsibilities:

• Monitor and organize all the daily operations of the Housekeeping Department, including the cleanliness of all guest rooms, public areas, and employee areas;
• Communicate and coordinate with all departments about daily operations;
• Ensure supervision, control, and implementation of service and company standards through clear and effective communication with the contracted service provider;
• Develop and update internal procedures related to department management, in alignment with company and service standards, as well as contractual agreements, where services are outsourced;
• Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction;
• Organize work shifts for ordinary and extraordinary cleanliness following the main daily activities required;
• Oversee the Housekeeping Department Budget to define a departmental cost control plan in line with the management assignments;
• Document and communicate to the Front Office in a timely and efficient manner, for example, room status or any issue such as room damage or maintenance requests;
• Ensure all cleaning equipment is available in stock and in proper working condition, making arrangements for repairs as needed.

Qualifications and Experience:

• 3-year degree from an accredited University in Hotel and Restaurant Management, Hospitality, Business Administration, or related major;
• At least 3 years of supervisory experience in Housekeeping Management or related professional area;
• Proven experience in managing outsourced cleaning services;
• Compulsory knowledge of English (B2). Additional languages are a plus;
• Proficiency in MS Office and hotel management systems (e.g., Opera, Marriott Bonvoy);
• Organization and planning abilities;
• Problem solving;
• Communication skills;
• Attention to detail.

Our Offer:

• Competitive salary in a collaborative and inclusive environment;
• Professional growth and development opportunities within the Marriott network;
• Direct employment with the company under permanent contract in accordance with the Federturismo AICA National Collective Labor Agreement (CCNL).

Please send your resume, accompanied by photos and authorization to process personal data in accordance with the General Regulation on the Protection of Personal Data EU 2016/679.