Housekeeping Manager - Lead Guest Experience

Hyatt Hotels Corporation; Austin, Northern (TX, KY); Hybrid; USD 51,000 - 63,000; Full time

Job summary

Hyatt Place Austin Downtown is seeking a Dynamic Housekeeping Manager to lead the Housekeeping and Laundry Departments, ensuring top-tier cleanliness and guest satisfaction in a high-end hospitality environment. The role includes overseeing financials, payroll, and scheduling, while mentoring staff and maintaining safety standards.

Starting salary is $57,000 per year, with opportunities for growth within Hyatt's upscale portfolio.

Qualifications

• Leadership experience in a hotel housekeeping or related area.
• Excellent communication and listening skills.
• Strong attention to detail and guest‑oriented service.
• Ability to train and develop housekeeping staff.
• Experience with budgeting, payroll or scheduling is a plus.

Responsibilities

• Oversee the Housekeeping and Laundry Departments.
• Ensure compliance with cleanliness, safety and guest satisfaction processes.
• Ensure guestrooms, public spaces and employee areas are clean and well maintained.
• Execute leadership tasks such as financials, payroll, scheduling, etc.

Skills

Leadership

Communication

Attention to detail

Guest service mindset

Problem solving

Job description

Hyatt Place Austin Downtown is seeking a Dynamic Housekeeping Manager to lead the Housekeeping and Laundry Departments, ensuring top-tier cleanliness and guest satisfaction in a high-end hospitality environment. The role includes overseeing financials, payroll, and scheduling, while mentoring staff and maintaining safety standards.

Starting salary is $57,000 per year, with opportunities for growth within Hyatt's upscale portfolio.