Housekeeping Manager — Lead a spotless, guest-ready team

Macy's; New York (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Tuition reimbursement

Job summary

Macy’s is seeking a Manager, Housekeeping to lead daily cleaning operations and maintain a welcoming store environment. The role involves supervising staff, coordinating cleaning schedules, and ensuring compliance with safety standards.

The position requires leadership experience, flexibility to work retail hours, and a focus on customer readiness and waste management. Competitive benefits and opportunities for professional growth are offered.

Qualifications

• Attention to detail to maintain cleanliness across fitting rooms, restrooms, and sales floors.
• Courteous and professional behavior toward customers and colleagues.
• Ability to manage multiple tasks, schedules, waste, and staff supervision.
• Ability to lead, motivate, and train a housekeeping team to hit productivity targets.

Responsibilities

• Ensure a safe and clean environment for customers and colleagues.
• Clean and restock restrooms and fitting rooms.
• Dust the sales floor and maintain carpets and tile floors.
• Recruit, train, and develop the housekeeping team.
• Promote waste management and sustainability practices.
• Oversee waste handling including hazardous and general waste.

Skills

Attention to Detail

Customer Service Skills

Organizational Skills

Leadership Abilities

Communication Skills

Adaptability

Initiative

Education

High School Diploma or equivalent

Job description

Macy’s is seeking a Manager, Housekeeping to lead daily cleaning operations and maintain a welcoming store environment. The role involves supervising staff, coordinating cleaning schedules, and ensuring compliance with safety standards.

The position requires leadership experience, flexibility to work retail hours, and a focus on customer readiness and waste management. Competitive benefits and opportunities for professional growth are offered.