Housekeeping Manager - GVR

Station Casinos; Henderson (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

Station Casinos in Henderson, NV seeks an experienced housekeeping supervisor to lead Guest Room Attendants and Status Board Operators, ensuring top productivity and flawless room cleanliness.

This role requires strong people skills, the ability to plan and delegate, and a commitment to OSHA training standards, with daily coordination across hotel departments to maintain high service levels.

Qualifications

• Minimum 3 years management experience.
• Ability to communicate effectively with Guests, Team Members and Management.
• Ability to logically and independently plan, organize and complete work.
• Well-developed interpersonal skills.
• Ability to make progress and handle multiple assignments under time constraints.
• Provide support to staff and delegate job duties.

Responsibilities

• Monitor Guest Room Attendants to ensure productivity and cleanliness.
• Supervise Status Board Operators to ensure rooms are cleaned and discrepancies reconciled.
• Maintain strict key, beeper and radio control.
• Maintain housekeeping equipment and inventory.
• Oversee heavy cleaning projects (drapes, carpets, furniture, general cleaning).
• Perform room inspections and evaluate performance of housekeeping staff.
• Counsel team members in a positive and constructive manner.
• Ensure OSHA training completion for all team members.
• Communicate with all hotel departments at all levels.

Skills

Management experience

Effective communication

Organizational planning

Interpersonal skills

Time management

Staff delegation

Job description

Description

Monitor Guest Room Attendants to ensure highest productivity levels. Supervise Status Board Operators to ensure all available rooms are cleaned and any discrepancies are reconciled. Maintain strict key, beeper and radio control. Maintain all housekeeping equipment and inventory. Monitor and track all heavy cleaning projects pertaining to drapes, carpets, furniture and general cleaning. Perform room inspections and evaluate the performance of Assistant Housekeeper, Guest Room Attendants, Housepersons and Uniform Room Attendants. Counsel Team Members in a positive and constructive manner as necessary. Ensure all Team Members successfully complete training in OSHA regulations. Communicate with all departments within the Hotel on all levels.

Job Description

Monitor Guest Room Attendants to ensure highest productivity levels. Supervise Status Board Operators to ensure all available rooms are cleaned and any discrepancies are reconciled. Maintain strict key, beeper and radio control. Maintain all housekeeping equipment and inventory. Monitor and track all heavy cleaning projects pertaining to drapes, carpets, furniture and general cleaning. Perform room inspections and evaluate the performance of Assistant Housekeeper, Guest Room Attendants, Housepersons and Uniform Room Attendants. Counsel Team Members in a positive and constructive manner as necessary. Ensure all Team Members successfully complete training in OSHA regulations. Communicate with all departments within the Hotel on all levels.

Qualifications

Minimum 3 years management experience. Ability to communicate effectively with Guests, Team Members and Management. Ability to logically and independently plan, organize and complete work. Well-developed interpersonal skills. Ability to make progress and handle multiple assignments under time constraints. Provide support to staff and delegate job duties.