Housekeeping Manager - Full Time (Caesars Palace LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

Caesars Entertainment is seeking a Housekeeping Supervisor to lead daily operations in a dynamic environment. The role involves managing a diverse team, ensuring high cleanliness standards, and fostering a culture of compliance and integrity. Ideal candidates will have supervisory experience and strong interpersonal skills to motivate staff and enhance guest experiences.

Qualifications

• Previous supervisory experience is required.
• Strong written and verbal skills are required.
• Knowledge of Housekeeping operation is necessary.

Responsibilities

• Lead and manage the Housekeeping team to ensure cleanliness standards.
• Interview and hire qualified candidates.
• Monitor job performance and provide counseling to team members.

Skills

Interpersonal skills

Customer service

Organizational skills

Problem solving

Team building

Education

Supervisory experience

Job description

JOB SUMMARY:

Assists with the overall day-to-day operation of a diverse work force in the Housekeeping Department. Acts as a liaison with Cintas uniform program. Creates a great time by ensuring that the highest level of guestroom cleanliness is achieved and maintained. Performs all duties in accordance with Caesars Entertainment policies and within the realm of the Mission Statement.

ESSENTIAL JOB FUNCTIONS:

• Lead an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
• Identify compliance risks and take actions necessary to eliminate or minimize risks.
• Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
• Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
• Inspects guestrooms to ensure the highest cleaning standards are met.
• Provides counseling and supports team members in meeting their responsibilities and becoming part of the team.
• Interviews applicants and hires qualified candidates.
• Executes and issues notices of disciplinary action.
• Ensures all team members follow hotel policies and procedures.
• Expedites and oversees special requests from the Front Desk.
• Attends management meetings.
• Develops teams and its members.
• Motivates employees to provide superior customer service to our guests.
• Monitors job performance daily.
• Meets the attendance guidelines of the job and adheres to departmental and company policies.
• Perform any additional duties as directed by the Vice President of Hotel
• Manage and motivate all Housekeeping Team Members with daily supervisor to include staffing, scheduling, training and discipline.
• Maintain an approachable and visible management presence with all staff and managers.

QUALIFICATIONS:

• Previous supervisory experience is required.
• Strong written and verbal skills are required.
• Excellent interpersonal, customer service, organizational, team building, and problem solving skills are required.
• Knowledge of the Culinary contract is preferred.
• Must demonstrate the ability to lead, guide, direct, develop, and motivate people at all levels.
• Must possess strong people skills with ability to problem solve through listening and responding to the needs of team members.
• Knowledge of Housekeeping operation is necessary.
• Knowledge of computers and typing skills are essential.
• Must have a good understanding and working knowledge of chemical and cleaning supplies and techniques/equipment, including MSDS and OSHA guidelines would be beneficial.
• Must be able to converse, understand, read, and write in English.
• Must be able to calmly handle all situations.
• Must be willing to work any day of the week and any shift when required.
• Must be able to get along well with coworkers and work as a team.
• Must present a well-groomed appearance

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

Must be able to perform the physical job duties of line employees in emergency situations. Must be able to work independently and with coworkers. Must be able to respond calmly and make rational decisions when handling guest and employee conflicts. Must be able to speak distinctly and persuasively to others. Must be able to stoop, bend, push, pull, and carry up to 75 pounds. Must be able to maneuver in hotel/casino areas, up and down stairs and reach above shoulder level. Must have good finger movement and rotating wrist motion. Must be able to tolerate cleaning chemicals, without developing an allergic reaction. Must be able to work in areas containing second hand smoke. Must be able to operate equipment, including: vacuum cleaners, floor machines, carpet extractors, computer, copy machine, typewriter, mop, and broom.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

About us

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.