Housekeeping Manager - Franchise

Hilton Worldwide, Inc.; Milwaukee (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Manager to join their dynamic team. In this pivotal role, you will oversee the cleanliness and organization of the hotel, ensuring that guests enjoy a pristine environment. Your leadership will guide the housekeeping staff while maintaining high standards of service and efficiency. With opportunities for career growth and a supportive work culture, this position offers a chance to make a significant impact in a vibrant hotel setting. Join a team that values excellence and innovation in guest experiences.

Benefits

Free meals every shift

Room discounts at Hilton properties

Discounts at cafes and restaurants

Free parking

Two for one movie theater coupons

Career growth opportunities

Paid time off

Annual wage increases

Medical, dental, and vision insurance

Company-paid life insurance

Qualifications

• Previous housekeeping and hotel experience highly desired.
• Ability to prioritize and organize workload effectively.

Responsibilities

• Assist in hiring, training, and supervising the housekeeping staff.
• Establish cleanliness standards and ensure compliance.
• Control departmental costs and analyze performance against budget.

Skills

Housekeeping Management

Team Leadership

Budget Control

Guest Relations

Effective Communication

Education

High School Diploma

Hospitality Management Degree

Job description

Job Requirements

If you strive to grow your career at the largest hotel in the downtown area, the Hilton Milwaukee is the place for you. Part of Milwaukee based Marcus Hotels & Resorts, our property and brand pride itself on continuous innovation through our approach to world-class service, upscale amenities and superior style. Learn more about us https://www.hilton.com/en/hotels/mkemhhf-hilton-milwaukee/

As the Housekeeping Manager, you will have a key leadership role and are in charge of maintaining our hotel. As the appearance and cleanliness of the hotel is important to all our guests, you will ensure that the housekeeping department meets the highest standards of quality and efficiency. You will assist in leading this dynamic team and ensure that hotel guest rooms, public spaces, and other areas of the hotel are clean and organized.

What will you be doing?

• Assist in hiring, training, supervising and coaching and counseling the Housekeeping staff.
• Establishes standards of cleanliness for all Housekeeping areas of responsibility.
• Plots direction and long term goals for the Housekeeping Department with the Director of Rooms.
• Controls and analyzes, on an on-going basis, departmental cost to ensure performance against budget.
• Ensures that all designated guestrooms receive service.
• Inspects guestrooms, public and back-of-house areas as assigned and ensures compliance with standards.
• Performs manual duties of associates as necessary to cover temporary staff shortages.
• Participates in the promotion of safety and security in assigned areas.
• Promotes excellent guest/associate rapport by reacting promptly, efficiently and courteously to all guest and associate requests.

The Hilton Milwaukee is an equal opportunity employer.

Work Experience

What do you bring to the role?

• Previous housekeeping experience, hotel experience highly desired.
• Ability to prioritize and organize workload to ensure deadlines are met.
• Ability to exercise judgment and implement control over the performance of others.
• Ability to provide clear direction, instruction, and guidance to associates.
• Ability to communicate effectively to associates.

Benefits

What’s in it for you?

• Free well balanced meal every shift
• Room discounts at Hilton properties and Marcus Hotels & Resorts properties
• Discounts at Marcus Hotels & Resorts cafes, bars, restaurants and lounges - not to mention, great deals on golfing, skiing and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another while maintaining your service with the company
• Paid time off.
• Annual wage increases
• Holiday, jury duty and bereavement pay
• Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.