Housekeeping Manager

HHM Hospitality; Vineland (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

HHM Hospitality in Vineland, Florida, is seeking a Housekeeping Manager responsible for managing housekeeping operations to meet guest service, quality, and sustainability standards. The role involves training and supervising staff, inspecting cleanliness, and ensuring compliance with brand standards. A high school diploma and one year of previous supervisory experience in housekeeping are required. Competitive salary and opportunities for growth within the company.

Qualifications

• Minimum of one year previous housekeeping supervisor experience is required.
• Preferred high school diploma or equivalent.

Responsibilities

• Manage housekeeping operations and staff performance.
• Inspect guest rooms and public areas for cleanliness.
• Prepare schedules based on occupancy.

Skills

Housekeeping supervision

Guest service

Budget management

Education

High School diploma or equivalent

Job description

Overview

Opportunity: Housekeeping Manager

Manage housekeeping operations in accordance with established guest service, quality and sustainability standards.

Your Growth Path

Executive Housekeeper – Operations Manager – Assistant General Manager

Your Focus

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
• Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
• Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns.
• Prepare schedules based upon occupancy and assign duties to associates.
• Take inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner.
• Prepare required paperwork pertaining to departmental functions.
• Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
• Comply with HHM internal audit standards pertaining to key control and risk management areas (e.g., lost and found, key control, guest room safety).
• Maintain departmental expenses in line with the budget as described by the General Manager.
• Ensure compliance with specific brand standards.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
• Perform other duties as requested by management.

Your Background and Skill

• High School diploma or equivalent preferred.
• One year previous housekeeping supervisor experience required.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.

EEO Statement

HHM Hotels is proud to be an equal‑opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.