Housekeeping Manager

Hilton Garden Inn Tewksbury Andover; Tewksbury (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hotel in Tewksbury is seeking a Housekeeping Manager to oversee housekeeping operations. Responsibilities include directing staff, ensuring cleanliness, and maintaining operational standards. The ideal candidate has 3+ years of experience in a Hilton or luxury hotel and possesses strong leadership and organizational skills.

Benefits

Bonus Eligible

401k

Health/Dental/Vision/Life/Voluntary Insurance

TEAM and Travel Discounts

Vacation/Well/Holiday Pay

Career Advancement Opportunity

Qualifications

• 3+ years' experience in a Hilton or luxury brand hotel.
• Bilingual (English and Spanish) is a plus.
• Strong attention to detail and ability to lift 50 pounds.

Responsibilities

• Direct and supervise daily housekeeping operations.
• Ensure cleanliness and presentation according to brand standards.
• Maintain guest satisfaction by managing housekeeping efficiency.

Skills

Communication

Organizational

Leadership

Time Management

Job description

As Housekeeping Manager you will mentor our ambitious TEAM ensuring outstanding guest service and cleanliness. You will be responsible for the hotel's Housekeeping operations and ensuring the housekeeping TEAM meets business needs and delivers outstanding service and performance.

TEAM Culture:

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with company that values them. Our hope is that each day you'll uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

TEAM Benefits:

• Bonus Eligible
• 401k
• Health/Dental/Vision/Life/Voluntary Insurance
• TEAM and Travel Discounts
• Vacation/Well/Holiday Pay
• Career Advancement Opportunity

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

In this role you will:

The Housekeeping Manager is responsible for directing, supervising, and coordinating the daily activities of the housekeeping department, along with ensuring smooth operations, including rooms, public areas, laundry, and supplies. The Housekeeping Manager is expected to maintain the highest cleanliness, presentation, and efficiency level while adhering to brand standards and achieving guest satisfaction. This position requires strong attention to detail, leadership skills, organizational skills, time management skills, and the ability to effectively deal with department heads, guests, and team members.

Requirements to be successful in this role:

• Prior 3+ years’ experience in a Hilton or luxury brand hotel
• Prior work experience is required and Bi-lingual (English and Spanish speaking) is a plus
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work well under pressure and meet deadlines
• Knowledge of cleaning chemicals, proper storage, and disposal methods
• Ability to lift and carry up to 50 pounds
• Flexibility to work weekends and holidays as needed

Source: Hospitality Online