Hotel Housekeeping Manager

Colwen Hotels; Boston (MA); On-site; USD 61,000 - 80,000; Full time

Job summary

Colwen Hotels is seeking an experienced Hotel Housekeeping Manager for the Greater Boston region. This role calls for a highly motivated leader with a solid background in housekeeping operations, focusing on maintaining exceptional cleanliness standards and enhancing guest satisfaction. Join a dynamic hospitality group that emphasizes integrity, innovation, and career advancement opportunities.

Benefits

Medical Insurance with Company-Funded HRA

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Paid Time Off Programs

401K Plan with Employer Match

Hotel Discount Travel Program

Exclusive Associate Discounts

Training and Development Programs

Career Advancement Opportunities

Qualifications

• 3 years of housekeeping management experience in hospitality.
• Strong leadership skills with a focus on team development.
• Proficient in English; bilingual is a plus.

Responsibilities

• Lead and motivate the housekeeping team to provide exceptional service.
• Ensure cleanliness standards are met across all areas.
• Collaborate with hotel leadership to improve guest satisfaction.

Skills

Leadership

Detail-oriented

Communication

Organizational abilities

Solutions-focused mindset

Education

Hospitality Management background

Job description

1 week ago Be among the first 25 applicants

Join Our Growing Team as a Hotel Housekeeping Manager – Greater Boston Region

As part of our continued growth and expansion in the Greater Boston area, we are seeking talented and experienced Hotel Housekeeping Managers to join our team and help shape the future of hospitality. This is a fantastic opportunity for a motivated leader with a strong background in Housekeeping Operations and a passion for exceptional guest service. At Colwen Hotels, we’re redefining hospitality through innovation, collaboration, and excellence—and we want you to be a part of it.

About The Role

We’re looking for an engaging, detail-oriented, and hands-on Hotel Housekeeping Manager to lead and inspire our housekeeping team. In this role, you’ll be responsible for maintaining the highest standards of cleanliness and presentation across the property, ensuring a consistently outstanding experience for our guests.

Key Responsibilities

• Lead, train, and motivate the housekeeping team to deliver exceptional service
• Ensure all rooms and public spaces meet brand and company cleanliness standards
• Monitor inventory and ensure timely supply ordering
• Collaborate with hotel leadership to enhance guest satisfaction scores
• Implement operational improvements and foster a positive team culture
  
  

What We’re Looking For

• 3 years of proven experience in housekeeping management within the hospitality industry
• Strong leadership skills with a focus on team development
• Detail-oriented with a commitment to cleanliness and guest service excellence
• Specific brand experience preferred
• Proficient in English language/Bilingual is a plus
• Excellent communication and organizational abilities
• A proactive, solutions-focused mindset
• Flexibility to work a rotating schedule, including weekends and holidays
  
  

Why Join Colwen Hotels?

Colwen Hotels is a dynamic hospitality group built on integrity, innovation, and authenticity. With a portfolio of 40 hotels across 10 states—and more in development—our continued growth means exceptional career advancement opportunities for our associates.

We believe in empowering our team, encouraging fresh ideas, and celebrating the drive that sets great hospitality professionals apart. Join us and be part of a company where your contributions truly make a difference.

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs
• Career Advancement Opportunities
  
  

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Employment Type: Full Time

Bonus/Commission: No

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Hospitality, Food and Beverage Services, and Restaurants

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