Housekeeping Manager

ROI Hospitality Development; Rhinelander (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Hotel discounts

Paid time off

401(k) plan

Medical benefits

Bonus for cleanliness

Job summary

ROI Hospitality Development seeks a proactive Housekeeping Manager for the Holiday Inn Express & Suites Rhinelander. You will lead the housekeeping team for a 99-room property, ensuring rooms and public areas meet our cleanliness and quality standards.

You will supervise staff, manage scheduling and inventory, enforce health and safety practices, and report on performance to leadership. Strong leadership and communication skills are essential to succeed in this fast-paced environment.

Qualifications

• High school diploma or equivalent; a degree in hospitality management is preferred.
• Previous experience in housekeeping or a related field, with at least 2-3 years in a supervisory role.
• Strong leadership and communication skills.
• Attention to detail and a commitment to maintaining high cleanliness standards.
• Ability to manage multiple tasks and work under pressure.

Responsibilities

• Team Management: Supervise and train housekeeping staff, including hiring, scheduling, and performance evaluations.
• Quality Control: Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and adherence to standards.
• Inventory and Supplies: Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
• Health and Safety: Ensure compliance with health and safety regulations and training of staff on safe cleaning practices.
• Reporting: Maintain accurate records of housekeeping activities and prepare reports for management.
• Collaboration: Work with front office and maintenance to ensure a seamless guest experience.

Skills

Leadership

Communication

Attention to detail

Multitasking

Staff supervision

Education

High school diploma or equivalent

Degree in hospitality management preferred

Job description

Housekeeping Manager

Holiday Inn Express & Suites Rhinelander

What's in it for you?

• Competitive compensation package
• Hotel discount at locations worldwide
• Paid time off and holiday pay incentives
• Professional development and growth opportunities
• 401(k) available for all associates
• Full benefit options available (medical, dental, and vision insurance)
• 10% bonus if for meeting/exceeding IHG cleanliness standards

About this job:

ROI Hospitality is looking for an energetic Housekeeping Manager to lead the housekeeping department at ourHoliday Inn Express & Suites Rhinelander (99 rooms).

Job Summary:

The Housekeeping Manager is responsible for leading the housekeeping department ensuring that all areas of the facility are clean, well-maintained, and meet quality standards. This role involves managing personnel, overseeing inventory and supplies, and ensuring compliance with health and safety regulations.

Key Responsibilities:

Team Management

• Supervise and train housekeeping staff, including hiring, scheduling, and performance evaluations.
• Conduct regular staff meetings to communicate priorities and address concerns.

Quality Control

• Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and adherence to standards.
• Implement and maintain cleaning procedures and protocols.

Inventory and Supplies

• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
• Order supplies and manage budgets for the housekeeping department.

Health and Safety

• Ensure compliance with health and safety regulations and training of staff on safe cleaning practices.
• Address guest complaints and resolve issues related to housekeeping services promptly.

Reporting

• Maintain accurate records of housekeeping activities, including occupancy rates, cleaning schedules, and staff performance.
• Prepare reports for management on departmental performance and areas for improvement.

Collaboration

• Work closely with other departments, such as front office and maintenance, to ensure a seamless guest experience.
• Participate in training sessions and staff development programs.

Qualifications:

• High school diploma or equivalent; a degree in hospitality management is preferred.
• Previous experience in housekeeping or a related field, with at least 2-3 years in a supervisory role.
• Strong leadership and communication skills.
• Attention to detail and a commitment to maintaining high cleanliness standards.
• Ability to manage multiple tasks and work under pressure.

Working Conditions:

The Housekeeping Manager typically works in a fast-paced environment, often requiring physical stamina and the ability to walk or stand for extended periods. They may also be required to work weekends, holidays, and varying shifts.

This job description provides a comprehensive overview of the responsibilities and qualifications needed for a Housekeeping Manager. Adjustments may be made based on the specific needs of an organization.