Housekeeping Manager

Champions Club Texas; Houston (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Champions Club Texas is seeking a Housekeeping Manager to lead daily housekeeping and laundry operations within our Texas hotel. You will manage staff, budgets, inventory, and guest satisfaction while ensuring safety and quality standards across all areas.

The role is full-time, approximately 40 hours per week, with a focus on maintaining brand standards and efficient service delivery in a hospitality setting.

Qualifications

• At least 3 years of hotel management experience.
• High school diploma or equivalent required.
• Strong attention to detail and customer service.

Responsibilities

• Oversee housekeeping and laundry operations to meet quality standards.
• Manage staff performance, training, and development.
• Prepare and manage annual housekeeping budget and inventory.
• Schedule staff according to occupancy forecasts.
• Ensure brand standards and guest satisfaction.

Skills

Hotel management

Attention to detail

Organizational skills

Communication skills

Staff training

Budgeting

Education

High school diploma

Tools

Hotel systems

Job description

As a major player in the gaming and hospitality industries across California, Florida, and now Texas, we're expanding our reach in the Texas market with a mission to redefine the entertainment landscape. Driven by innovation and corporate excellence, our team thrives on curiosity, strategic vision, and a commitment to integrity, quality, and good judgment. Company culture at Champions is of the utmost importance to us. We seek individuals who view the world through a lens of unlimited possibilities, and who value people above everything else.

About the Role

Champions Club is looking for a Housekeeping Manager to join our growing team! The Housekeeping Manager will oversee the daily operations of the housekeeping and laundry departments, ensuring the highest standards of cleanliness, quality, and service acrossthe hotel. Your role involves managing staff, inventory, budgets, and guest satisfaction, all whilemaintaining a safe, organized, and efficient work environment.

This is a Full-time position, working approximately 40 hours per week.

Responsibilities

• Supervising housekeeping and laundry staff, including performance evaluations,training, and development.
• Assisting in the creation and management of the annual budget, ensuring cost controlfor staffing, linen, and cleaning supplies.
• Scheduling staff according to labor standards and occupancy forecasts.
• Ensuring room quality is maintained according to hotel and brand standards.
• Assigning rooms to housekeepers and providing additional support for deep cleaningwhen necessary.
• Managing storage areas to maintain adequate supplies and ensure security.
• Inspecting rooms, public areas, storage areas, and laundry to maintain cleanliness andsafety standards.
• Ensuring housekeepers are fully equipped with necessary supplies and maintainingcleanliness in their work areas.
• Collaborating with maintenance staff to address any necessary repairs or issues.
• Ensuring proper handling of guest lost and found items, and enforcing safety andsecurity procedures.
• Hiring, training, and motivating housekeeping staff to meet brand service standards.
• Controlling inventory and ordering supplies to ensure adequate stock levels.
• Conducting regular inspections to ensure compliance with health regulations and safetystandards.
• Monitoring productivity and labor costs to meet department goals.
• Reporting emergency situations to management promptly and effectively.

Experience & Skills

• Must be 21 years or older
• At least 3 years of management experience in a hotel
• High school diploma or equivalent required
• Skilled in hotel systems and technologies with a strong attention to detail.
• Excellent organizational skills and ability to manage multiple tasks simultaneously.
• Flexible schedule with the ability to adapt to business needs.
• Strong communication skills, with the ability to interact professionally with guests,associates, and vendors.
• Ability to effectively report information and follow policies and procedures.
• High level of integrity, ensuring the consistent application of hotel and brand standards.

Qualities & Preferences

• Exemplary time and resource management including good attendance
• Ability to maintain peak performance during high stress situations
• Experience in hotel systems and inventory management.
• Knowledge of industry standards and cleaning procedures.
• Commitment to team development and staff retention through training and motivation.

Champions is a proud equal opportunity employer and all employees and qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.