Housekeeping Manager

BENCHMARK; Cincinnati (OH); On-site; USD 52,000 - 60,000; Full time

Job summary

Pyramid Global Hospitality, overseeing The Lytle Park Hotel, Autograph Collection, seeks a dynamic Housekeeping Manager to lead luxury hotel cleanliness and presentation. You will drive a guest‑centric, service‑driven culture across rooms and public areas, ensuring Forbes and brand standards are met with exceptional attention to detail.

Join a fast-paced team, manage budgets and schedules, and elevate guest satisfaction through proactive leadership, staff development, and seamless

Qualifications

• Prior housekeeping leadership experience in a full-service hotel environment.
• Strong leadership, communication, and organizational skills.
• Proven ability to manage teams, drive performance, and uphold high service standards.
• Knowledge of housekeeping operations, systems, and best practices.

Responsibilities

• Oversee daily housekeeping operations, including guest rooms, public areas, and laundry.
• Lead, train, and develop a team of housekeeping leaders and experts.
• Ensure adherence to brand standards, Forbes standards, and cleanliness expectations.
• Conduct regular inspections to maintain quality and consistency.
• Manage labor productivity, scheduling, and departmental budgets.
• Collaborate with Front Office, Engineering, and other departments for seamless operations.
• Drive engagement and accountability within the housekeeping team.
• Maintain inventory controls and oversee ordering of supplies and linens.

Skills

Housekeeping leadership

Hotel operations

Team leadership

Staff training

Budgeting & scheduling

Interdepartmental collaboration

Tools

Housekeeping systems

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:Are you a born performer? Are you an “Expert” in your craft? Do you want to redefine hospitality in Cincinnati and beyond and be a part of a hotel that is exactly like nothing else? If so, then The Lytle Park Hotel could be just the place for you! Join us as we embark upon our journey to redefine hospitality and bring back the classics. Find out today what a career with Pyramid Hotel Group at the Lytle Park Hotel, Autograph Collection can mean for you!What you will have an opportunity to do:The Lytle Park Hotel is seeking a dynamic and detail-oriented Housekeeping Manager to lead our housekeeping operations in a luxury, full-service hotel environment. This role is responsible for ensuring the highest standards of cleanliness, presentation, and guest satisfaction across all guest rooms and public areas.This is an exciting opportunity for a hospitality professional who thrives in a fast-paced, service-driven environment and is passionate about delivering exceptional experiences aligned with luxury standards.Key ResponsibilitiesOversee daily housekeeping operations, including guest rooms, public areas, and laundryLead, train, and develop a team of housekeeping leaders and expertsEnsure adherence to brand standards, Forbes standards, and cleanliness expectationsConduct regular inspections to maintain quality and consistencyManage labor productivity, scheduling, and departmental budgetsCollaborate with Front Office, Engineering, and other departments to ensure seamless operationsDrive engagement and accountability within the housekeeping teamMaintain inventory controls and oversee ordering of supplies and linensQualificationsRequired: Prior housekeeping leadership experience in a full-service hotel environmentPreferred: Experience in a luxury hotel settingStrong leadership, communication, and organizational skillsProven ability to manage teams, drive performance, and uphold high service standardsKnowledge of housekeeping operations, systems, and best practicesFlexibility to work varied schedules, including weekends and holidays#IND200 #ZR150What are we looking for?Compensation:$52,000-$60,000Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.