Rooms Inspector

Pyramid Global Hospitality; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Pyramid Global Hospitality in Cincinnati seeks a dedicated Housekeeping Associate to help maintain our high standards of cleanliness. You will engage with guests, work with a team to keep rooms and public areas pristine, and coordinate daily tasks to ensure efficient service.

The role emphasizes attention to detail, physical stamina, and strong communication skills to support a welcoming guest experience at The Phelps with Pyramid Hotel Group.

Qualifications

• 6 months experience in a similar Housekeeping position desirable.
• Ability to move, traverse, and position self to reach corners on floors and high places; observe conditions, detect odors, operate equipment.
• Lift, carry and position loads of at least 25lbs.

Responsibilities

• Engage with guests to ensure their stay is comfortable and positive.
• Work as a team to achieve cleanliness goals for resort/hotel properties.
• Coordinate daily workflow and distribute duties among housekeeping staff.
• Inspect guest rooms following high quality standards and report maintenance needs.

Skills

Engaging personality

Time management

Effective communication

Read room numbers

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

There's a reason we were named the #1 hotel in Cincinnati. It's our people! Sure, we have boutique accommodations in the historic Phelps Building in the heart of the city. Unique among extended‑stay hotels in Cincinnati, we feature a rooftop restaurant and terrace, but that's not what really sets us apart, its our team members! We were named number one because we're powered by some of the best, most talented individuals in the business. If you're the best, you belong with the best. Come see what a career at The Phelps with Pyramid Hotel Group can mean for you! The Phelps boasts 134 guest rooms and 5,039 sq ft of event space.

What You Will Have An Opportunity To Do

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.

Your Role

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Coordinates the day’s workflow and distribution of duties
• Inspect guest rooms following highest quality standards.
• Hold department employees accountable for the highest quality standards.
• Supervise and train staff to ensure that standards of cleanliness are maintained.
• Assists with performing inventory of linen and supplies.
• Assists in completion of performance evaluations.
• Uses judgment and experience to distribute work, assign rooms and duties to staff
• Coordinate activities with Housekeeping team
• Reports maintenance needs accordingly
• Ensures employees are using/handling cleaning chemicals safely.
• Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management

What are we looking for?

Qualifications

• 6 months experience in a similar Housekeeping position desirable
• Engaging and caring personality
• Time management skills
• Ability to work on feet for an extended period
• Ability to communicate effectively
• Ability to read room numbers, dates, and basic instructions.
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Lift, carry and position loads of at least 25lbs.

Compensation

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.