Housekeeping - Lobby Attendant

Omni Hotels & Resorts; Scottsdale (AZ); On-site; USD 19,000 - 26,000; Full time

Job summary

Omni Scottsdale Resort & Spa at Montelucia is seeking a Public Area Attendant to maintain cleanliness in all public areas, restrooms, and lobby spaces. The role requires flexible scheduling, physical stamina, and the ability to communicate via radio/phone to support guest needs.

The ideal candidate will uphold Omni’s service standards, work with the housekeeping team, and contribute to a welcoming guest experience in Paradise Valley, AZ.

Qualifications

• Must maintain the highest level cleanliness and service standards.
• Ability to work with management on special projects.
• Strong attention to detail with a sense of urgency as requested.
• Must be able to lift a minimum of 50 pounds without assistance.
• Must be able to push or pull a minimum of 75 pounds without assistance.
• Must be able to stand/walk for the entire shift.
• Must be able to communicate via radio and phone as needed.
• Must be able to work a flexible schedule including AM and PM shifts, holidays and weekends.
• Previous hotel experience is a plus but not a requirement.

Responsibilities

• Service and maintain cleanliness of all public areas including restrooms, lobby floors and meeting spaces.
• Service guest and associate elevators and corridors.
• Keep public areas neat, clean, and presentable at all times.
• Complete daily and weekly cleaning projects assigned.
• Anticipate and respond to guest requests in a timely manner.
• Communicate needs or concerns with relevant departments.
• Report maintenance issues or concerns.
• Attend designated staff and training meetings.

Skills

Cleanliness standards

Detail orientation

Flexible schedule

Lift 50 lbs

Push/pull 75 lbs

Communication via radio/phone

Hotel experience a plus

Job description

Omni Scottsdale Resort & Spa at Montelucia

Nestled at the base of Camelback Mountain in Paradise Valley, Omni Scottsdale Resort & Spa at Montelucia is inspired by the rich heritage of Morocco and Southern Spain. The resort features 293 guest rooms, including 38 luxury suites and two presidential suites, along with award-winning dining at Prado and Scottsdale's only Hammam experience at Joya Spa.

At Omni Hotels & Resorts, our associates are the foundation of our success. We are dedicated to creating a culture of warmth, respect, and growth- where every associate is empowered to deliver exceptional service and create memorable moments for our guests. Join a team that takes pride in genuine hospitality and is committed to helping you grow personally and professionally.

JOB DESCRIPTION

No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.

Position: Public Area Attendant

Department: Rooms | Housekeeping

Purpose: To service and maintain the cleanliness of all public areas including public and associate restrooms, lobby floors, meeting space bathrooms and executive offices in accordance with Omni Standards.

Reports to: Assistant Director of Housekeeping. Director of Housekeeping

Essential Job Functions

• To ensure that the hotel lobby and public areas are serviced throughout the day
• To service all public restrooms in lobby, meeting spaces, restaurant and pool areas.
• To service the executive offices.
• Services both men's and ladies associate locker rooms.
• Always keep public area stairways and main guest entrance is neat, clean and presentable at all times.
• Ensure all ash urns throughout the property are always neat and clean.
• Service guest and associate elevators.
• Maintain highest levels of cleanliness throughout the hotel property.
• Complete daily and weekly cleaning projects assigned.
• Anticipate, listen, assist and follow through with all the guests' requests in a timely manner.
• Communicate any needs or concerns within the hotel with the appropriate departments.
• Report any maintenance issues or concerns.
• Follow all Loss Prevention procedures regarding guest property, safety and security. Report any concerns to department managers or loss prevention in a timely manner.
• Attend all designated staff and training meetings.

Qualifications

• Ability to maintain the highest level cleanliness and service standards.
• Ability to work with management on special projects.
• Strong attention to detail with a sense of urgency as requested.
• Must be able to lift a minimum of 50 pounds without assistance.
• Must be able to push or pull a minimum of 75 pounds without assistance.
• Must be able to stand/walk for the entire shift.
• Must be able to communicate via radio and phone as needed.
• Must be able to work a flexible schedule including AM and PM shifts, holidays and weekends.
• Previous hotel experience is a plus but not a requirement.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.