Housekeeping Leader — Guest Experience & Ops

Atrium Hospitality; Nashville (TN); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Career Growth

401(k) match

Health coverage

Paid time off & vacations

DailyPay & wellness programs

Tuition reimbursement

Brand discounts

Job summary

Atrium Nashville Residence Inn is seeking a Housekeeping Manager to lead the housekeeping team and deliver a best-in-class guest experience. The role emphasizes strong leadership, operational oversight, and strong hospitality insights in a dynamic hotel environment.

Requirements include 3+ years in hotel housekeeping management, high school diploma, MS Office proficiency, and physical capability for shift work, including weekends and holidays.

Qualifications

• 3+ years in hotel housekeeping management
• Leadership experience with housekeeping teams
• Strong hospitality insights
• MS Office proficiency
• Physically capable and flexible (lift 50 lbs; weekends/holidays)

Responsibilities

• Lead and inspire the Housekeeping team to deliver a best-in-class guest experience daily.
• Engage with guests warmly, address concerns swiftly, and ensure standards are met.
• Manage department finances by scheduling, tracking payroll, and controlling costs.
• Oversee staffing from interview to coaching and performance management with fairness.

Skills

Housekeeping leadership

Team leadership

Customer service

Hospitality knowledge

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Atrium Nashville Residence Inn is seeking a Housekeeping Manager to lead the housekeeping team and deliver a best-in-class guest experience. The role emphasizes strong leadership, operational oversight, and strong hospitality insights in a dynamic hotel environment.

Requirements include 3+ years in hotel housekeeping management, high school diploma, MS Office proficiency, and physical capability for shift work, including weekends and holidays.