BELLPERSON @ SHERATON VBO

Shamin Hotels; Virginia Beach (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

Eine angesehene Hotelgruppe sucht einen engagierten Bell Attendant, der die Gäste mit Wärme und Gastfreundschaft willkommen heißt. In dieser Rolle werden Sie dafür sorgen, dass die Gäste eine unvergessliche Erfahrung machen, indem Sie ihnen bei Gepäck, Transport und anderen Bedürfnissen helfen. Sie werden Teil eines dynamischen Teams, das Wert auf Zusammenarbeit und exzellenten Service legt. Wenn Sie eine Leidenschaft für die Gastfreundschaft haben und gerne mit Menschen arbeiten, ist dies die perfekte Gelegenheit für Sie, Ihre Fähigkeiten in einem unterstützenden und freundlichen Umfeld einzubringen.

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten mit einer freundlichen, aufgeschlossenen Persönlichkeit.
• Physische Ausdauer für Stehen, Gehen und Heben.

Responsibilities

• Begrüßung der Gäste mit einem warmen und freundlichen Auftreten.
• Unterstützung der Gäste beim Laden und Entladen von Gepäck.

Skills

Kundenservice

Teamarbeit

Kommunikationsfähigkeiten

Flexibilität

Education

High School Diploma

Job description

Job Details

Job Location: Virginia Beach, VA

Salary Range: Undisclosed

Description

Position Title: Bell Attendant @ Sheraton Virginia Beach Oceanfront

Shamin Hotels is an award-winning hospitality organization with over 9,000 rooms in 76 hotels. We are recognized as the largest owner and operator throughout Virginia and one of the top ten hotel hospitality groups in the country.

We value teamwork, pride of ownership, and are passionate about serving our guests with warmth and hospitality.

We are looking for a professional Bell Attendant to join our team and embrace those values.

Position Overview

As a Bell Attendant, you will play a vital role in providing exceptional guest service by assisting with luggage, transportation, and other guest needs upon arrival and departure. You will create a welcoming and memorable experience for guests, ensuring their comfort and satisfaction during their stay.

Job Functions

• Greeting Guests: Welcome guests upon arrival with a warm and friendly demeanor, assisting with luggage and providing directions or information about hotel amenities and services.
• Luggage Handling: Assist guests with loading and unloading luggage, escorting them to their rooms, and ensuring their belongings are safely delivered and stored.
• Transportation Services: Arrange transportation for guests, including calling taxis, coordinating shuttle services, or providing information about public transportation options.
• Guest Assistance: Fulfill guest needs and requests promptly and courteously, including delivering items to rooms, providing extra amenities, and assisting with special requests.
• Concierge Services: Make restaurant reservations, arrange tours or activities, and provide recommendations for local attractions and entertainment.
• Safety and Security: Maintain a safe environment, ensuring compliance with hotel policies regarding guest privacy and security.
• Team Collaboration: Work with other hotel departments to ensure seamless communication and guest service.
• Lobby Maintenance: Keep the lobby clean and organized, maintain luggage carts, and assist with spills or messes as needed.

Qualifications

Top Requirements:

• Team Up: Collaborate and help others succeed.
• Own It: Embrace responsibility and keep learning.
• Passionately Serve: Be positive, care deeply, and create memorable experiences.

Qualifications:

• Excellent customer service skills with a friendly, outgoing personality.
• Physical stamina to stand, walk, lift, and perform physical tasks.
• Effective verbal and written communication skills.
• Ability to work collaboratively and support team efforts.
• Flexibility to work evenings, weekends, and holidays.
• High school diploma or equivalent.