Housekeeping Inspector

Spirehotels; Detroit (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Inspector to enhance guest experiences and maintain hotel cleanliness. In this role, you'll lead a team to ensure exceptional service and an inviting atmosphere for guests. Your responsibilities will include conducting inspections, addressing guest concerns, and fostering a collaborative environment. This position offers a comprehensive benefits package, including early pay options and hotel discounts, making it an exciting opportunity for those passionate about hospitality and guest satisfaction. Join a team that values your contributions and supports your career growth.

Benefits

Early pay or earned wage access

Medical insurance

Dental insurance

Vision insurance

Pet discount program

Identity theft protection

Pre-paid legal support

Flexible spending accounts

Matched 401K

Paid time off

Qualifications

• Minimum six months supervisory experience or one year of comparable Housekeeping experience.
• Confident utilizing MS Outlook, Word, and Excel.

Responsibilities

• Deliver best-in-class service to guests and team members with engagement and thoughtfulness.
• Conduct thorough inspections of guestrooms and public areas for cleanliness.

Skills

Guest Service

Leadership

Communication

Problem Solving

Education

High school diploma or equivalent

Tools

MS Outlook

MS Word

MS Excel

Hotel PMS systems

Job description

Hilton Garden Inn Detroit Downtown
Detroit, MI 48226, USA

Description

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

This role is dedicated to delivering exceptional Guest Services as part of our Housekeeping TEAM, ensuring the hotel's appearance and cleanliness. As a Housekeeping Inspector, your primary responsibility is to guarantee guest satisfaction by creating an inviting and comfortable atmosphere that makes guests feel at home from the moment they enter their room. You will foster a sense of well-being and revitalization for our guests. Additionally, you will provide leadership and inspire our Housekeeping TEAM to pursue excellence and encourage repeat business.

Essential Job Functions:

1. Deliver best-in-class service to our guests and team members with engagement and thoughtfulness.
2. Promptly address guest concerns and requests to ensure their satisfaction.
3. Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in-room appliance functionality.
4. Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department.
5. Oversee inventories of amenities, chemicals, and supplies, ensuring timely reordering to maintain seamless operations.
6. Promptly report any maintenance deficiencies in guest rooms and corridors through detailed work orders, ensuring a seamless and pleasant experience for every guest.

Physical Demands:

• Ability to grasp, lift, carry, or otherwise move materials weighing up to 10lbs.
• Ability to work much of the shift standing/moving throughout the building, bending, stooping, and reaching.

Qualifications:

Education:

• High school diploma or its equivalent.

Experience:

• Minimum six months supervisory experience or one year of comparable Housekeeping experience acceptable.
• Previous hotel experience in rooms division preferably in hotels.
• Confident utilizing MS Outlook, Word, and Excel.
• Previous experience with hotel PMS systems a plus.

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans.