Housekeeping Inspector

Spire Hospitality; Detroit (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Inspector to ensure exceptional guest experiences. In this role, you will lead the Housekeeping team, guaranteeing cleanliness and comfort for guests while fostering a collaborative environment. Your responsibilities include conducting inspections, addressing guest concerns, and training new team members. With a comprehensive benefits package and opportunities for growth, this position offers a chance to thrive in a supportive atmosphere. If you are passionate about hospitality and delivering outstanding service, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Matching

Paid Time Off

Hotel Discounts

Wellness Programs

Flexible Spending Accounts

Identity Theft Protection

Legal Support

Qualifications

• Minimum six months supervisory experience or one year of comparable Housekeeping experience.
• Previous hotel experience in rooms division preferably in hotels.

Responsibilities

• Deliver best-in-class service to our guests and team members.
• Conduct thorough inspections of guestrooms and public areas.
• Support the training of new team members.

Skills

Guest Service

Leadership

Attention to Detail

Communication

Education

High School Diploma or Equivalent

Tools

MS Outlook

MS Word

MS Excel

Hotel PMS Systems

Job description

Description

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

This role is dedicated to delivering exceptional Guest Services as part of our Housekeeping TEAM, ensuring the hotel's appearance and cleanliness. As a Housekeeping Inspector, your primary responsibility is to guarantee guest satisfaction by creating an inviting and comfortable atmosphere that makes guests feel at home from the moment they enter their room. You will foster a sense of well-being and revitalization for our guests. Additionally, you will provide leadership and inspire our Housekeeping TEAM to pursue excellence and encourage repeat business

Essential Job Functions:

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  Deliver best-in-class service to our guests and team members with engagement and thoughtfulness

  
  


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  Promptly address guest concerns and requests to ensure their satisfaction

  
  


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  Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in-room appliance functionality

  
  


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  Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department

  
  


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  Oversee inventories of amenities, chemicals, and supplies, ensuring timely reordering to maintain seamless operations

  
  


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  Promptly report any maintenance deficiencies in guest rooms and corridors through detailed work orders, ensuring a seamless and pleasant experience for every guest

  
  

Physical Demands:

• Ability to grasp, lift, carry, or otherwise move materials weighing up to 10lbs


• Ability to work much of the shift standing/moving throughout the building, bending, stooping, and reaching

Qualifications:

Education:

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  • High school diploma or its equivalent
  
  
  
  

Experience:

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  • 
    

    Minimum six months supervisory experience or one year of comparable Housekeeping experience acceptable.

    
    
  
  
  • 
    

    Previous hotel experience in rooms division preferably in hotels.

    
    
  
  
  • 
    

    Confident utilizing MS outlook, Word, and Excel

    
    
  
  
  • 
    

    Previous experience with hotel PMS systems a plus.

    
    
  
  
  
  

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.