Housekeeping Inspector

Concord Hospitality Enterprises; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading hospitality company seeks a Housekeeping Inspector to ensure high standards of cleanliness and guest satisfaction. The role includes supervising staff, inspecting rooms, and maintaining organization in housekeeping operations. Join a culture that values teamwork and personal development.

Benefits

Medical/Dental/Vision Plans

Life Insurance

401K Options

Tuition Assistance

Discounted Room Rates

Qualifications

• Supervise up to 15 Guest Room Attendants.
• Conduct ongoing training of all housekeeping employees.

Responsibilities

• Inspect guest rooms and public areas on a daily basis.
• Deal promptly with guest complaints and requests.
• Ensure guest satisfaction through room cleanliness.

Skills

Customer Service

Teamwork

Supervision

Job description

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Join to apply for the Housekeeping Inspector role at Concord Hospitality Enterprises

• Provide the highest quality of service to the customer at all times.
• Supervise up to 15 Guest Room Attendants.
• Deal promptly and effectively with guest complaints and requests.
• Enforce self-inspection system.
• Inspect guest rooms and public areas on a daily basis to ensure standards of cleanliness.
• Conduct ongoing training of all housekeeping employees to increase job knowledge and skill level.
• Promote teamwork and employee morale.
• Assist in running pre-shift meeting, distribute keys and assignments to the staff, and ensure proper grooming standards are met.
• Communicate all policies and procedures for housekeeping and special cleaning projects.
• Maintain cleanliness and organization of linen rooms, laundry area, lost and found, storage rooms, employee break room, and Guest Room Attendant’s carts.
• Ensure ready status of all rooms daily. Maintain key control.
• Ensure guest satisfaction through room cleanliness and attention to guest needs.
• Check fixtures, television, radio, and heating/cooling equipment for proper operation.
• Set heating/cooling equipment and radio on proper settings.
• Inspect room for maintenance needs and report on maintenance service requests.
• Log rooms cleaned on daily housekeeping report.
• Fold terry and linen while waiting for rooms.
• Maintain cart, linen room, and vacuum cleaner cleanliness. Turn in key and room status report to Guest Room Supervisor or front desk.
  
  

Benefits

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

We are hiring a Housekeeping Lead!

Responsibilities

• Provide the highest quality of service to the customer at all times.
• Supervise up to 15 Guest Room Attendants.
• Deal promptly and effectively with guest complaints and requests.
• Enforce self-inspection system.
• Inspect guest rooms and public areas on a daily basis to ensure standards of cleanliness.
• Conduct ongoing training of all housekeeping employees to increase job knowledge and skill level.
• Promote teamwork and employee morale.
• Assist in running pre-shift meeting, distribute keys and assignments to the staff, and ensure proper grooming standards are met.
• Communicate all policies and procedures for housekeeping and special cleaning projects.
• Maintain cleanliness and organization of linen rooms, laundry area, lost and found, storage rooms, employee break room, and Guest Room Attendant’s carts.
• Ensure ready status of all rooms daily. Maintain key control.
• Ensure guest satisfaction through room cleanliness and attention to guest needs.
• Check fixtures, television, radio, and heating/cooling equipment for proper operation.
• Set heating/cooling equipment and radio on proper settings.
• Inspect room for maintenance needs and report on maintenance service requests.
• Log rooms cleaned on daily housekeeping report.
• Fold terry and linen while waiting for rooms.
• Maintain cart, linen room, and vacuum cleaner cleanliness. Turn in key and room status report to Guest Room Supervisor or front desk.
  
  

Benefits

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord! ”We support diversity and inclusion through our mission to be a “Great Place to Work for All."

Pay Range: $17.00 - $20.00

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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