Housekeeping Houseperson - Hilton Baltimore Inner Harbor

Hilton Worldwide, Inc.; Baltimore (MD); On-site; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Houseperson to join their team in a vibrant hotel environment. This role is essential to maintaining the cleanliness and order of guest areas, ensuring that every visitor experiences the highest standards of hospitality. As part of a renowned global hospitality company, you'll have the opportunity to contribute to exceptional guest experiences and work within a supportive team that values integrity, teamwork, and ownership. If you are passionate about cleanliness and guest satisfaction, this position offers a rewarding career path in a dynamic setting.

Qualifications

• Previous experience in housekeeping roles in hotels.
• Ability to maintain a positive attitude and provide excellent service.

Responsibilities

• Clean and maintain designated areas of the hotel.
• Respond to guest requests and ensure outstanding service.

Skills

Housekeeping experience

Positive attitude

Customer service

Job description

Job Description - Housekeeping Houseperson - Hilton Baltimore Inner Harbor (HOT0BI6F)

Job Number:

HOT0BI6F

Our ideal candidate has previous housekeeping houseperson experience from working in hotels, has a positive attitude and a passion for hospitality.

Shift Pattern: 8:30AM-5PM on Weekdays and 9:30AM-6PM on Weekends, weekends and holidays availability required.

Pay Rate: $18.81 - $20.90 per hour

What will I be doing?

As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean designated areas including, but not limited to, guest rooms, restrooms, public areas, offices and banquet/meeting/conference rooms.
• Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays.
• Greet guests in a friendly manner.
• Report maintenance deficiencies and items in need of repair.
• Stock and maintain supply rooms, as needed.
• Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed.
• Deliver guest requests and assist in cleaning guest rooms, as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!