Housekeeping Houseman

Boardwalk IG Management LLC; Yountville (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Boardwalk IG Management LLC in Yountville, CA seeks a House Attendant to support the Housekeeping team in maintaining Forbes-level presentation across guest areas. AM and PM shifts are available, with emphasis on prompt linen replenishment and courteous guest service.

The role requires flexibility, a high school diploma or equivalent, and a valid California driver license with a good driving record. Competitive hourly wage and benefits offered.

Qualifications

• High School diploma or equivalent preferred.
• Must have valid driver license and acceptable MVR.
• Ability to convey information clearly.
• Ability to work under pressure and in stressful situations.
• Flexible availability including weekends and holidays.

Responsibilities

• Assist room attendants by stripping rooms of used linen and towels.
• Replenish housekeeping closets with linen, amenities, and supplies.
• Deliver guest requests promptly and courteously.
• Maintain storage rooms and hallways reflecting Forbes cleanliness standards.
• Participate in deep cleaning, furniture moves, and special tasks as directed by Management.
• Ensure all equipment is cleaned, maintained, and stored after each shift.
• Interact with guests professionally, anticipating needs per Forbes standards.
• Report maintenance or safety issues to the appropriate department.

Skills

Reliable communication

Stamina

Customer service

Safety awareness

Education

High School diploma or equivalent

Job description

Housekeeping Houseman

Boardwalk IG Management LLC Yountville, California, United States

About this position

HOUSE ATTENDANT

Nestled on 22 acres of breathtaking landscapes in the heart of Napa Valley, Estate Yountville is not only a luxurious retreat but has also been named one of the best hotels in California by Condé Nast Traveler in 2024. Voted the most beautiful boutique hotel in Napa Valley, the Estate is a true gem, offering 192 elegantly appointed guest rooms, a private vineyard, and world-class amenities. Guests enjoy two serene pools, a spa with 12 luxurious treatment rooms and suites, and over 55,000 square feet of exceptional event spaces. With culinary offerings that harmonize the bounty of Northern California with European elegance, Estate Yountville invites you to experience a haven of exclusivity and refined beauty.

JOB SUMMARY:

The House Attendant plays a vital role in supporting the Housekeeping team to maintain the cleanliness, organization, and Forbes-level presentation of all guest areas and back-of-house spaces. This position ensures that room attendants and supervisors are fully equipped with the necessary supplies and linens to deliver exceptional service and maintain a pristine environment for all guests

We are seeking both AM and PM employees.

ESSENTIAL JOB RESPONSIBILITIES

• Assist room attendants by stripping guest rooms of used linen and terry in an efficient and timely manner.
• Replenish housekeeping closets with the proper stock of linen, amenities, and cleaning supplies throughout the shift.
• Deliver guest requests promptly and courteously, such as extra towels, pillows, rollaway beds, or cribs, ensuring service standards are met.
• Maintain the organization and cleanliness of storage rooms, hallways, service landings, and back-of-house areas, ensuring all areas reflect Forbes cleanliness and safety expectations.
• Assist in deep cleaning projects, furniture moves, and special assignments as directed by Management.
• Ensure all equipment is properly cleaned, maintained, and stored at the end of each shift.
• Handle all guest interactions with the highest level of professionalism, courtesy, and efficiency, anticipating needs in accordance with Forbes standards.
• Report any maintenance or safety issues immediately to the appropriate department.
• Follow all safety, sanitation, and infection-control procedures as outlined by the property and OSHA.
• Support sustainability and cost-control initiatives through careful use of supplies and energy.
• Adhere to uniform, grooming, and appearance standards to represent the property with professionalism at all times.
• Perform other duties as assigned by management.

REQUIRED QUALIFICATIONS

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
• Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Flexible availability, including weekends and holidays.
• Must maintain composure and objectivity under pressure.

PHYSICAL REQUIREMENTS

• Frequent standing, walking, bending, lifting, pushing, and pulling.
• Ability to work at varying temperatures (guest floors, laundry, outdoors).
• Ability to lift up to 50 lbs., push/pull heavy linen carts, and stand or walk for extended periods.

Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team.

Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans)

PM22

Salary Information

$19Hourly Wage