Housekeeping - Guest Room Attendant

Omni Hotels and Resorts; Providence (RI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality team at a landmark hotel in Providence, where your role as a Guest Room Attendant will be vital in maintaining cleanliness and guest satisfaction. This position offers a dynamic work environment where attention to detail and customer service skills shine. You'll be responsible for refreshing rooms for guests and preparing them for new arrivals, ensuring every guest enjoys a comfortable stay. The company values professional development and promotes from within, providing ample opportunities for growth in your career. If you are dedicated and passionate about hospitality, this is the perfect opportunity for you.

Qualifications

• Strong attention to detail is crucial for this role.
• Customer service skills are essential for guest interactions.
• Previous housekeeping experience is strongly preferred.

Responsibilities

• Thoroughly clean guest rooms and ensure high cleanliness standards.
• Restock items and communicate room status efficiently.
• Respond to guest requests in a friendly manner.

Skills

Attention to detail

Customer service skills

Physical stamina

Job description

Location

Providence Hotel

The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Dunkin Donuts Convention Center, as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants. The Omni Providence is a beautiful Convention Hotel, but our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both professionally and personally. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is “opportunity”.

Job Description

This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.

Responsibilities

1. Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting.
2. Restock and replace used items within guest rooms.
3. Communicate clean status of each room upon completion.
4. Remove room service trays and tables from guest rooms.
5. Stock supply cart and ensure that it is neat and well organized at all times.
6. Check all equipment prior to and after use to ensure that it is in good working order.
7. Respond to all hotel guests efficiently and in an appropriately friendly manner.

Qualifications

1. Strong attention to detail.
2. Strong customer service skills.
3. Ability and willingness to stand for 8 hours at a time.
4. Ability and willingness to bend, stretch, reach, and push up to 20 lbs.
5. Ability and willingness to work a varied schedule which includes working on weekends and holidays.
6. Previous experience in housekeeping is strongly preferred.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf). If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail].

Job Locations US-RI-Providence

Posted Date 2 weeks ago (3/25/2025 10:00 AM)

Requisition ID 2025-121179

# of Openings 4

Category Housekeeping