Housekeeping/Guest Room Attendant

Main Street Hospitality; North Adams (MA); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a Housekeeping/Guest Room Attendant to maintain the cleanliness of guest rooms and cottages. The role involves ensuring high standards of comfort and cleanliness while providing excellent service to guests. Ideal candidates will have a warm personality and good communication skills, with opportunities for career development and employee benefits.

Benefits

Group insurance (medical, dental, vision)

401K retirement plan with employer match

Paid time off including vacation days

Hotel discounts across Main Street Hospitality

Career development opportunities

Qualifications

• Ability to read, write, and communicate in English.
• Warm personality with good communication skills.

Responsibilities

• Ensure guest rooms and cottages are cleaned according to standards.
• Inspect and ensure rooms meet quality standards before release.
• Assist with guest requests, including delivering items.

Skills

Communication

Independence

Stress Management

Education

High School Diploma

Job description

Join to apply for the Housekeeping/Guest Room Attendant role at Main Street Hospitality.

Overview

Guest Room Attendants are responsible for maintaining the cleanliness of guest rooms, cottages, and private residences (such as Boat Houses), ensuring they meet hotel standards for comfort and cleanliness.

Benefits

• Group insurance (medical, dental, vision), plus company-paid life insurance
• Optional insurance plans (Short and Long-term disability, Accident, Critical Illness)
• 401K retirement plan with employer match
• Paid time off including vacation days, personal days, and holidays
• Hotel discounts across Main Street Hospitality
• Career development opportunities, child reimbursement, and more

Responsibilities

• Ensure guest rooms, private residences, and cottages are cleaned according to standards, including stocking linens and guest supplies
• Keep rooms vacuumed, dusted, and sanitized; ensure all fixtures and equipment are in working order
• Manage assigned rooms efficiently, adhering to the Perfect Room Program (PRP)
• Replace linens, remove dirty items, and restock guest amenities
• Assist with guest requests, including delivering items and replenishing supplies
• Inspect and ensure rooms meet quality standards before release
• Perform turndown services and other cleaning duties as assigned

Qualifications

• Ability to read, write, and communicate in English
• Previous housekeeping experience preferred but not required
• Availability to work holidays and weekends
• Warm personality with good communication skills
• Self-confident, mature, and capable of managing multiple tasks
• Ability to work independently and handle stressful situations professionally

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Hospitality

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