HOUSEKEEPING FLOOR MANAGER

Golden Entertainment, Inc.; Las Vegas (NV); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Housekeeping Floor Manager in Las Vegas. This role involves overseeing housekeeping operations, managing team members, and ensuring high standards of cleanliness and guest service. Ideal candidates will have leadership experience and strong communication skills, with a focus on maintaining a positive work environment.

Qualifications

• 1-3 years of experience in similar responsibilities preferred.
• Effective communication skills in English (written and verbal).
• Knowledge of OSHA and biohazard procedures.

Responsibilities

• Oversee daily operations of the housekeeping department.
• Interview, hire, train, and supervise housekeeping team members.
• Address and resolve guest complaints or requests promptly.

Skills

Leadership

Communication

Guest Service

Mathematical Skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Join to apply for the HOUSEKEEPING FLOOR MANAGER role at Golden Entertainment, Inc.

1 day ago Be among the first 25 applicants

Join to apply for the HOUSEKEEPING FLOOR MANAGER role at Golden Entertainment, Inc.

Summary: As a Housekeeping Shift Manager, you are responsible for overseeing the daily operations of the department. Your duties include overseeing lost & found, payroll, maintaining and updating seniority lists, tracking productivity sheets, and scheduling housekeeping team members based on business demands. You will also ensure that guest rooms, public, and back-of-house areas are clean, well maintained, and meet the Company’s cleanliness and service standards.

Essential Functions And Responsibilities:

• Interview, hire, train, supervise, and discipline housekeeping team members
• Provide training and feedback to boost morale and maintain a healthy work environment
• Ensure accurate payroll input and records for the Housekeeping and Uniform departments
• Assist team members with issues or discrepancies
• Address and resolve guest complaints or requests promptly
• Maintain attendance records, counseling, and administrative documentation for team members
• Issue corrective counseling and terminations based on performance as needed
• Prepare and maintain financial reports to assist in budgeting
• Provide outstanding guest service in a timely manner, adhering to company standards
• Perform other duties as assigned

Qualifications:

• 1-3 years of experience with similar responsibilities or relevant transferrable skills preferred
• Ability to present information and train in group and individual settings
• Knowledge of OSHA, SDS, and biohazard procedures
• Experience delivering high-level guest service
• Proficient in Microsoft Office Suite (Word, Excel)
• Strong leadership and mathematical skills
• At least 21 years of age
• High School Diploma or equivalent
• Effective communication skills in English (written and verbal)
• Legal right to work in the United States

Physical Requirements:

• Occasionally push/pull up to 75 lbs.
• Occasionally lift/carry up to 50 lbs
• Occasionally squat, kneel, reach, bend, twist
• Regularly sit and work at a desk/computer
• Regular standing and walking
• Effective communication via in-person, radios, telephone
• Hearing and understanding speech and sounds

Work Environment:

• Indoor and outdoor settings
• Potential exposure to smoky, noisy, slippery, dusty, fumes, and gases

Disclaimer: The above statements describe the general nature of the work. Responsibilities may change or be added at any time. Must be able to perform essential functions with or without reasonable accommodation.