Housekeeping Dispatcher

Bass Pro Shops; Virginia (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more

Job summary

Bass Pro Shops is seeking a room attendant coordinator to oversee daily assignments for the housekeeping team and to ensure timely, detail-oriented guest service. The role interfaces with Front Office, Engineering, and Laundry to coordinate linen deliveries and room readiness.

Ideal candidates will be punctual, thorough, and eager to learn, with strong clerical and communication skills to support a smooth housekeeping operation.

Qualifications

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information to customers, clients, and employees.

Responsibilities

• Coordinate daily work assignments for Room Attendants as directed by housekeeping leadership.
• Prepare daily paperwork for all Housekeeping Associates.
• Communicate with Front Office and Engineering Departments.
• Communicate with Laundry on linen deliveries.
• Organize Associate work duties and complete administrative tasks.
• Provide professional, friendly service to Guests and Associates.
• Prioritize room cleaning with Lead Room Attendants and manage schedules.
• Manage weekly attendance and off-request calendars for housekeeping.
• Serve as primary contact for Hot-Sos for the department.

Skills

Teamwork

Prioritization

Guest satisfaction

Detail oriented

Clerical skills

Organizational skills

Communication skills

Education

High school diploma or GED

Tools

Excel

Word processing

Job description

Position Summary:

Coordinate the daily work assignments of the Room Attendants as directed by the Director of Housekeeping, Executive Housekeeper, and Assistant Executive Housekeepers. Attention to detail and Guest assistance and service are required. The right candidate is punctual, thorough but fast, and eager to learn.

Essential Functions:

• Prepare daily paperwork for all Housekeeping Associates
• Communicate with Front Office and Engineering Departments
• Communicate with the Laundry Department on linen deliveries
• Organize Associate work duties and ensure Administrative tasks are completed
• Provide professional, friendly service to all Guests and Associates
• Communicate and prioritize the cleaning of rooms with Lead Room Attendants
• Completing and providing the weekly schedule for housekeeping. Maintaining the request off calendar as well.
• Primary contact for all things Hot-Sos for the department.
• Maintaining and completing the weekly attendance book on all associates within the Housekeeping/Laundry departments.
• Other duties as required

Candidate Profile

Education and Experience

• High school diploma or general education degree (GED)
• Familiarity with computer software word processing and database and spreadsheet (especially Excel) is essential.
• A good knowledge of Housekeeping department duties

Requirements:

• At least 18 years of age

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/

or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight, measurement, volume, and distance.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Other Skills and Abilities:

The ability to work well with a team, to prioritize, a sense of urgency and a real concern for guest satisfaction. Must be detailed oriented. Need strong clerical, organizational and communication skills.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Travel Requirements

• Not applicable

Full Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Big Cedar Lodge