Assistant Executive Steward

Bass Pro Shops; Virginia (MN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops at Big Cedar Lodge is seeking a Steward Supervisor to lead the steward team, ensuring daily kitchen sanitation, organization, and cost control aligned with food and beverage goals.

Responsibilities include coaching staff, tracking attendance and payroll, training new stewards, supervising operations, and maintaining inventory of dinnerware and glassware. The role requires leadership and a focus on guest service standards.

Qualifications

• Minimum degree: High School Diploma or Equivalent.
• Valid Driver’s License required.
• Five years of stewarding, kitchen maintenance, kitchen operations or similar experience; knowledge of food and beverage service operation preferred.

Responsibilities

• Coach, counsel, track attendance, verify payroll, and schedule according to business levels for the steward team.
• Train new stewards as required.
• Supervise assigned operational functions within the department consistent with the strategic plan, fiscal budget, and the company’s short term and long-term objectives.
• Supervise the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes.
• Make routine inspections of all equipment and kitchen areas to ensure that cleanliness and sanitary procedures are maintained.
• Requisition new and replacement equipment as needed.
• Approve requisitions related to all cleaning supplies and equipment and monitor supply to ensure costs are kept to a minimum without losing quality and usage of materials.
• Maintain inventory and record keeping for all dinnerware, flatware and glassware, glass and silver.
• Ensure proper set-up, breakdown and maintenance of all special events.
• ALL OTHER DUTIES AS ASSIGNED

Skills

Organization

Adaptable to Change

Writing

Basic Computer Skills

Reading Comprehension

Oral Comprehension

Analytical/Critical Thinking

Customer and Personal Service

Number Facility

Education

High School Diploma or Equivalent

Valid Driver’s License

Job description

POSITION SUMMARY:

Train stewards; verify daily assignments are completed with daily kitchen walks. Ensure sanitation standards and cleanliness in all kitchen areas. Clean and sanitize all areas of the kitchen and operate the dish washing machine in a safe, accident-free manner. As well as ensuring the organization, sanitation and cost of the operation is consistent with the overall food and beverage goals and objectives

ESSENTIAL FUNCTIONS:

• Coach, counsel, track attendance, verify payroll, and schedule according to business levels for the steward team.
• Train new stewards as required.
• Supervise assigned operational functions within the department consistent with the strategic plan, fiscal budget, and the company’s short term and long-term objectives.
• Supervise the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes.
• Make routine inspections of all equipment and kitchen areas to ensure that cleanliness and sanitary procedures are maintained.
• Requisition new and replacement equipment as needed.
• Approve requisitions related to all cleaning supplies and equipment and monitor supply to ensure costs are kept to a minimum without losing quality and usage of materials.
• Maintain inventory and record keeping for all dinnerware, flatware and glassware, glass and silver.
• Ensure proper set-up, breakdown and maintenance of all special events.
• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required:High School Diploma or Equivalent
• Certificate(s) or License(s): Valid Driver’s License
• Years of experience: Five years of experience in stewarding, kitchen maintenance, kitchen operations or similar. Knowledge of food and beverage service operation is preferred.

KNOWLEDGE, SKILLS, AND ABILITY:

• Organization - The ability to stay organized, prioritize tasks and meet deadlines.
• Adaptable to Change -Must be willing to change priorities quickly and accept new direction.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Basic Computer Skills- Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Reading Comprehension- Understanding written sentences and paragraphs in work related documents.
• Oral Comprehension- The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Analytical/Critical Thinking- The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
• Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Number Facility- The ability to add, subtract, multiply, or divide quickly and correctly.

TRAVEL REQUIREMENTS:

• As needed to go around property

PHYSICAL REQUIREMENTS:

Regularly walks, works on a computer, and lifts up to 50 lbs.

Occasionally sits and stands.

INDEPENDENT JUDGEMENT

Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.

Full Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Big Cedar Lodge