Housekeeping Dispatcher

Big Cedar Lodge; Ridgedale (MO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

And more!

Job summary

Big Cedar Lodge in Ridgedale, MO seeks a detail‑oriented Room Attendant Lead to coordinate daily housekeeping tasks and ensure guest satisfaction. You will work under the Director of Housekeeping and communicate with Front Office, Engineering, and Laundry teams.

This role requires punctuality, strong organizational skills, and the ability to manage schedules, attendance, and essential duties while providing professional service.

Qualifications

• High school diploma or GED is required.
• Familiarity with word processing, databases and spreadsheets (Excel) is essential.
• Good knowledge of housekeeping department duties.

Responsibilities

• Prepare daily paperwork for all Housekeeping Associates.
• Communicate with Front Office and Engineering Departments.
• Communicate with the Laundry Department on linen deliveries.
• Organize Associate work duties and ensure Administrative tasks are completed.
• Provide professional, friendly service to all Guests and Associates.
• Communicate and prioritize the cleaning of rooms with Lead Room Attendants.
• Complete and provide the weekly schedule for housekeeping and maintain the off calendar.
• Act as primary contact for Hot-Sos for the department.
• Maintain and complete the weekly attendance book for all associates.
• Other duties as required.

Skills

Word processing

Database knowledge

Spreadsheet (Excel)

Housekeeping knowledge

Education

High school diploma or GED

Tools

Microsoft Excel

Job description

Position Summary

Coordinate the daily work assignments of the Room Attendants as directed by the Director of Housekeeping, Executive Housekeeper, and Assistant Executive Housekeepers. Attention to detail and Guest assistance and service are required. The right candidate is punctual, thorough but fast, and eager to learn.

Essential Functions

• Prepare daily paperwork for all Housekeeping Associates
• Communicate with Front Office and Engineering Departments
• Communicate with the Laundry Department on linen deliveries
• Organize Associate work duties and ensure Administrative tasks are completed
• Provide professional, friendly service to all Guests and Associates
• Communicate and prioritize the cleaning of rooms with Lead Room Attendants
• Completing and providing the weekly schedule for housekeeping. Maintaining the request off calendar as well.
• Primary contact for all things Hot-Sos for the department.
• Maintaining and completing the weekly attendance book on all associates within the Housekeeping/Laundry departments.
• Other duties as required

Candidate Profile

Education and Experience

• High school diploma or general education degree (GED)
• Familiarity with computer software word processing and database and spreadsheet (especially Excel) is essential.
• A good knowledge of Housekeeping department duties

Requirements

• At least 18 years of age

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight, measurement, volume, and distance.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Other Skills and Abilities

The ability to work well with a team, to prioritize, a sense of urgency and a real concern for guest satisfaction. Must be detailed oriented. Need strong clerical, organizational and communication skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Travel Requirements

• Not applicable

Full Time Benefits Summary

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Big Cedar Lodge