Housekeeping Day Supervisor - EC392

Go VCE; Richmond (VA); On-site; USD 39,000 - 46,000; Full time

Job summary

Virginia Department of General Services is seeking a Housekeeping Day Supervisor in Richmond. You will assist the Housekeeping Manager, oversee day porters/housekeepers, and ensure staff coverage, safety, and sanitation across state buildings.

Responsibilities include scheduling, event support, timesheet verification, training, and responding to service requests. This is a detail‑oriented, customer‑facing role with occasional after-hours work as needed.

Qualifications

• Valid Virginia Driver's License.
• Experience performing custodial tasks in a commercial or institutional setting.
• Ability to work well with others and maintain relationships.
• Skilled with industrial cleaning equipment.
• Knowledge of cleaning techniques and chemicals.
• Understanding of safety practices for cleaning chemicals.
• Ability to follow written and oral instructions.
• Strong communication and customer service skills.
• Physical ability to lift, stand, and operate cleaning machinery.
• Basic email, timesheets, and work-order system use.

Responsibilities

• Oversee daily housekeeping operations and staffing coverage.
• Respond to requests and events, manage schedules.
• Monitor staff performance and document concerns.
• Review safety matters and enforce procedures.
• Verify weekly timesheets and submissions.
• Coordinate with events staff for setups and breakdowns.
• Maintain inventory of equipment and supplies.
• Inspect restrooms and other areas for sanitation.
• Provide coverage during shortages and schedule floor care.
• Train new employees on equipment and standards.
• Deliver courteous service to visitors and staff.

Skills

Driver's License

Custodial Experience

Teamwork

Industrial Cleaning Equipment

Cleaning Techniques

Safety Practices

Instruction Following

Communication Skills

Physical Ability

Basic Computer Skills

Tools

OSHA Safety Training

First Aid/CPR

Work-Order Systems

Job description

Title:Housekeeping Day Supervisor - EC392

State Role Title:Hsekeep &/or Apparel Mgr I

Hiring Range: $38,772 - $46,349

Pay Band: 3

Agency: Department of General Services (DGS)

Location: General Assembly Building (Richmond, VA)

Agency Website:dgs.virginia.gov

Recruitment Type: General Public - G

Job Duties

The DGS Division of Capitol Square Services (DCSS) is a customer‑focused organization dedicated to maintaining a high‑quality environment for the approximately 75 state agencies housed within DGS‑managed facilities. DCSS delivers timely and effective operational support, maintenance, and repair services, oversees capital outlay projects, and administers professional service contracts for statewide public bodies.

We are seeking a detail‑oriented Housekeeping Supervisor to assist the Housekeeping Manager with daily departmental operations. This position ensures assigned areas are properly staffed, well‑maintained, and compliant with established standards. The Supervisor provides direct oversight to day porters/housekeepers, manages scheduling, responds to service requests, and enforces division operating procedures. This role is essential to staff development, performance management, customer service, and maintaining safe, clean conditions throughout State‑managed buildings.

Key Responsibilities Include:

• Oversee daily housekeeping operations to ensure adequate staffing and coverage across all State‑managed buildings.
• Respond promptly to housekeeping requests, messages, and special event needs.
• Monitor staff performance, address issues quickly, and document concerns as they arise.
• Review safety matters regularly and communicate expectations to support a safe, healthy workplace.
• Verify weekly timesheets for accuracy and ensure timely submission.
• Coordinate with Special Events staff to support proper event set‑up and breakdown.
• Maintain inventory of housekeeping and special events equipment and supplies.
• Inspect assigned areas—including restrooms—to ensure sanitary conditions.
• Provide coverage during staff shortages and schedule moving or floor‑stripping projects as needed.
• Resolve customer complaints within 24 hours.
• Train new employees on equipment use, cleaning techniques, and departmental standards.
• Perform housekeeping and general cleaning services including event setup for conference rooms.
• Deliver professional, courteous customer service to visitors and staff at all times.

The schedule for this role is Monday–Friday, 7:00 a.m. to 3:45 p.m., with occasional evenings, weekends, holidays, and overtime as needed.

Minimum Qualifications

• Valid Virginia Driver's License
• Experience performing a variety of custodial and housekeeping tasks in a commercial or institutional setting.
• Ability to work effectively with others and maintain positive working relationships.
• Skilled in operating industrial cleaning equipment.
• Knowledge of cleaning techniques, methods, materials, equipment, and chemicals used on a wide range of surfaces.
• Understanding of safety practices for handling cleaning chemicals and supplies, and familiarity with sanitation standards for public facilities.
• Ability to follow written and oral instructions.
• Strong communication and customer service skills.
• Ability to perform physical tasks such as lifting, standing, and using cleaning machinery.
• Basic computer skills for email, timesheets, and work‑order systems.

Additional Considerations

• Supervisory or lead custodial/housekeeping experience in a multi‑building or high‑traffic environment.
• Experience coordinating special event setups, inventory management, or floor‑care projects (stripping, waxing, etc.).
• Familiarity with facility or work‑order management systems.
• OSHA, First Aid/CPR, or other safety‑related training.
• Experience training staff or supporting performance development.

The selected candidate must successfully pass a fingerprint based criminal background check and DMV driving record check.

Applicants that indicate they have preferential hiring rights in the form of a yellow form or blue card must submit these to our office prior to the closing of the posting, in accordance with DHRM policy 1.30. Please note that only current and former employees of the Commonwealth of Virginia that will be or have been laid off are eligible for preferential hiring rights.

The Virginia Department of General Services is an equal opportunity employer and a proud Virginia Values Veterans (V3) Certified employer. Individuals from minoritized groups, individuals with disabilities, veterans, and individuals with AmeriCorps, Peace Corps, and other national service experience are encouraged to apply.

From July 1, 2026, through January 21, 2029, applicants who were terminated from a position of employment with the federal government on or after January 1, 2025, due to a reduction in the federal budget or initiatives put in place by the federal Department of Government Efficiency may be eligible for HB494 Federal Employee Priority Consideration. Applicants seeking HB494 Federal Employee Priority Consideration must identify themselves within the state application process and provide supporting documentation, including a Standard Form 50 (SF-50), verifying their eligibility.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Contact Information

Name: DGS Human Resources

Phone: [phone]

Email: [e-mail]