Housekeeping Crew Lead | Full-Time | Greensboro Coliseum Complex

Oak View Group; Greensboro (NC); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) savings plan

401(k) matching

Paid time off

Job summary

Oak View Group in Greensboro, NC is seeking a Housekeeper Crew Lead to supervise daily cleaning operations at the Greensboro Coliseum Complex and other venues. Under the Housekeeping Supervisor, you will coordinate tasks, train staff, and ensure quality standards are met.

This full-time role offers hourly pay of $22.00 to $25.00, plus benefits including health, dental, vision, 401(k) with matching, and paid time off.

Qualifications

• Lead or supervise housekeeping staff and contractors.
• Knowledge of cleaning methods, supplies, and equipment.
• Understand safety requirements in a public facility.
• Strong communication and team collaboration skills.
• Ability to work nights, holidays, and weekends.

Responsibilities

• Lead day-to-day cleaning operations and coordinate team assignments.
• Ensure tasks are completed timely and to standards.
• Perform inspections of work quality.
• Assist in training new team members.
• Lead in supervisor's absence and manage staff.
• Perform varied housekeeping tasks (trash, vacuum, bathrooms, floors).
• Report unsafe conditions to appropriate authority.
• Perform other duties as assigned.

Skills

Lead/supervisory experience

Cleaning methods & equipment knowledge

Safety awareness

Strong communication

Flexible schedule

Lifting heavy objects

Education

High School Diploma/GED

Job description

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

Under the direction of the Housekeeping Supervisor, the Housekeeper Crew Lead will be responsible for assisting in the preparation, coordination, and execution of the cleaning and clean-up activities at the Greensboro Coliseum Complex and all other of its venues and any assigned spaces. Along with other custodial full-time and part-time staff and contractors, this person will work and oversee other housekeeping crew workers to complete assigned tasks.

This role pays an hourly rate of $22.00 - $25.00.

Benefits for Full-Time Roles: Health, dental, and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until December 4, 2026.

About The Venue

The Greensboro Coliseum Complex is a versatile multi-building facility that serves the community of Greensboro and its surrounding areas. It hosts a wide array of events, such as athletic competitions; cultural arts showcases; concerts; theater performances; educational activities; fairs; and exhibits, as well as public and private gatherings, including conventions, convocations, trade shows, and consumer shows. It plays a crucial role as a hub of community activities and significantly contributes to the regional economy. The Complex is made up of nine venues, the largest being the renowned 22,000-seat First Horizon Coliseum, which has a storied history of hosting prestigious ACC and NCAA basketball championships and a concert history featuring legendary artists like Paul McCartney, Garth Brooks, and Elvis Presley, as well as today’s biggest artists like Drake, Bad Bunny, and Taylor Swift. The Complex also includes the 167,000-square-foot Special Events Center, encompassing three exhibition halls, a 4,500-seat mini-arena, and eight meeting rooms. Additionally, there’s the White Oak Amphitheatre, Piedmont Hall, the Novant Health Fieldhouse, Greensboro Aquatic Center, The Terrace, the ACC Hall of Champions, and the 3000-seat Odeon Theatre. As one of the most actively booked facilities in the country, the Greensboro Complex annually hosts over 1,100 events. Its extraordinary flexibility and reputation have earned it worldwide acclaim among promoters, producers, event planners, and patrons alike.

Responsibilities

• Lead day-to-day cleaning operations and coordinate assignments for the Housekeeping Team.
• Ensure housekeeping tasks are completed in a timely fashion in accordance with instructions.
• Perform inspections of tasks performed by the Housekeeping Team.
• Assist in training new team members on required tasks established by the department.
• Assist with leading the full-time and part-time staff in the absence of the Housekeeping Supervisor.
• Lead Housekeeping Team and participate in performing a wide variety of housekeeping tasks, such as trash removal, vacuuming, sanitizing bathrooms, sweeping, polishing, waxing, mopping, etc.
• Report unsatisfactory or dangerous situa tions that cannot be immediately corrected to appropriate authority.
• Perform all other duties as assigned.

Qualifications

• High School Diploma/GED.
• 1+ years of lead or supervisory experience overseeing full-time and/or part-time staff.
• Must have working knowledge of cleaning methods, materials, supplies, tools, and equipment utilized in the housekeeping and maintenance of a public assembly facility.
• Working knowledge of safety requirements while utilizing housekeeping equipment, cleaning supplies, and chemicals.
• Basic knowledge of rolling equipment and floor-stripping procedures and working knowledge of cleaning timelines.
• Must have strong communication skills.
• Ability to work varied hours, often including frequent nights, holidays, and weekends.
• This position requires lifting heavy objects as needed.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.