Housekeeping Coordinator

Hyatt Hotels Corporation; New York (NY); On-site; USD 16,000 - 27,000; Full time

Job summary

Hyatt Centric Jumeirah Dubai is seeking a detail-oriented Housekeeping Coordinator to support daily operations within the Housekeeping Department. You will act as the hub between housekeeping, front office, engineering, and other departments to ensure timely room readiness and superior guest experiences.

The role requires strong organization, multitasking, and excellent communication. A relevant degree is advantageous, and experience with PMS and MS Office is preferred.

Qualifications

• Diploma or Bachelor's degree in Hospitality Management or related field.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook).
• Experience with hotel property management systems preferred.
• Flexibility to work shifts, weekends, and public holidays.

Responsibilities

• Coordinate daily housekeeping activities and maintain accurate room status updates in the property management system.
• Communicate with Housekeeping Attendants, Supervisors, Front Office, Engineering, and other departments about guest requests and needs.
• Prepare and distribute daily reports, room assignment sheets, and departmental documents.
• Receive and record guest requests, lost and found items, and maintenance issues; follow up for timely resolution.
• Monitor inventories, office supplies, and linen records.
• Maintain organized filing systems and accurate departmental records.
• Handle incoming calls and correspondence professionally.
• Support housekeeping management with administrative tasks and coordination.
• Ensure compliance with Hyatt brand standards, safety procedures, and company policies.

Skills

Organizational skills

Communication

Multitasking

Microsoft Office

Hospitality knowledge

Education

Diploma or Bachelor’s degree in Hospitality Management or related field

Tools

PMS (Property Management System)

Microsoft Office (Word, Excel, Outlook)

Job description

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.

Summary

At Hyatt Centric Jumeirah Dubai, we are looking for a highly organized and detail-oriented Housekeeping Coordinator to support the daily operations of the Housekeeping Department. This role serves as the communication hub between housekeeping associates, front office, engineering, and other departments to ensure smooth operations, timely room readiness, and exceptional guest experiences.

Key responsibilities

• Coordinate daily housekeeping activities and maintain accurate room status updates in the property management system.
• Communicate effectively with Housekeeping Attendants, Supervisors, Front Office, Engineering, and other departments regarding guest requests and operational needs.
• Prepare and distribute daily reports, room assignment sheets, and departmental documents.
• Receive and record guest requests, lost and found items, maintenance issues, and follow up to ensure timely resolution.
• Monitor housekeeping inventories, office supplies, and linen records as required.
• Maintain organized filing systems and accurate departmental records.
• Handle incoming calls and correspondence in a professional and courteous manner.
• Support the Housekeeping management team with administrative tasks and operational coordination.
• Ensure compliance with Hyatt brand standards, safety procedures, and company policies.

Qualifications

• Previous experience in a Housekeeping Coordinator, Administrative, or hospitality-related role preferred.
• Diploma or bachelor's degree in Hospitality Management, Business Administration, or a related field is an advantage.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Experience with hotel property management systems is preferred.
• Attention to detail and ability to maintain accurate records.Flexibility to work shifts, weekends, and public holidays as required.
• Good command of written and spoken English; additional languages are an advantage.

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