Housekeeping Coordinator

Four Seasons Hotel; Atlanta (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hotel seeks an administrative assistant for housekeeping management in Atlanta. The role involves paperwork, communication with guests, and supporting housekeeping operations. Candidates should have a high school diploma and some experience in a similar role, along with strong interpersonal skills.

Benefits

Competitive salary and comprehensive benefits

Training and development opportunities

Complimentary accommodation at other Four Seasons Hotels and Resorts

Complimentary dry cleaning for uniforms

Employee meals

Discounted parking and MARTA rates

Qualifications

• Minimum one year of receptionist or related experience preferred.
• Ability to read, write, and speak English.

Responsibilities

• Complete paperwork and assist housekeeping management in administrative tasks.
• Answer and relay requests and information courteously to ensure guest satisfaction.
• Report service or safety issues to management and resolve them when possible.

Skills

Communication

Customer Service

Teamwork

Education

High school diploma or equivalent

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Meet us in Atlanta, and we’ll show you what it means to have fun, Southern style. Our vibrant capital city is the cultural heart of the American South, known for world-renowned chefs, business moguls, and celebrities. Our Midtown Hotel is just steps from the High Museum of Art, Peachtree Street, and Piedmont Park. Enjoy breakfast at Park 75, relax in our Spa, or dine at Bar Margot. Experience the fun and charm of Atlanta!

About the role:

Assist Housekeeping management with administrative work as directed.

What you will do:

Essential functions:

1. Complete paperwork and assist housekeeping management in administrative tasks (40%)
2. Answer and relay requests and information courteously to ensure guest satisfaction (20%)
3. Report service or safety issues to management and resolve them when possible (10%)
4. Cover the Desk in the absence of the Uniform Attendant and Rooms Clerk (10%)
5. Follow Four Seasons’ Work Rules and Standards of Conduct (10%)
6. Work harmoniously with colleagues and supervisors (10%)

Non-essential functions:

1. Assist with duties in Lobby Attendant, Room Attendant, and House Attendant roles when needed
2. Support other departments as part of a Crunch team

What you bring:

• High school diploma or equivalent
• Minimum one year of receptionist or related experience preferred
• Ability to read, write, and speak English

What we offer:

• Competitive salary and comprehensive benefits
• Training and development opportunities
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary dry cleaning for uniforms
• Employee meals
• Discounted parking and MARTA rates

Schedule & Hours:

Eight-hour shifts; schedule may vary based on need

We are an equal opportunity employer committed to diversity and inclusion. We encourage minorities, women, veterans, and individuals with disabilities to apply. For more information, visit the EEOC poster here.