Housekeeping Attendant - La Concha Resort

The Condado Collection; San Juan (PR); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Housekeeping Attendant to join their vibrant team. This role is essential in maintaining the high standards of cleanliness and guest satisfaction at a luxury resort. You will be responsible for welcoming guests, ensuring rooms are cleaned to perfection, and supporting a positive team environment. If you thrive in a fast-paced setting and have a passion for hospitality, this opportunity is perfect for you. Join a team that values your contributions and offers a dynamic work atmosphere where every day brings new experiences.

Qualifications

• Must be able to handle difficult situations effectively.
• Able to work quickly and efficiently, especially under pressure.

Responsibilities

• Clean and organize guest rooms according to standards.
• Welcome and acknowledge all guests with genuine appreciation.
• Ensure adherence to quality expectations and standards.

Skills

Hospitality Orientation

Bending and Lifting (up to 60 pounds)

Communication Skills (Spanish and English)

Ability to Work Under Pressure

Flexibility for Various Shifts

Job description

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The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

Responsibilities

• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
• Clean and organize guest rooms according to standards using the correct chemicals.
• Participate in daily staff meetings, pick up room reports and keys to assigned areas .
• Follow all protocols to enter a room.
• Maintenance and cleanliness of all equipment used by him/her.
• Anticipate and communicate replenishment needs.
• Knowledgeable in the steps of room service, including setting up amenities and other related tasks.
• Ensure adherence to quality expectations and standards.
• Knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and be up to date with all changes, new procedures, and events.
• Perform other reasonable job duties as requested by supervisors.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information, and protect company assets.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping.
• Complete safety training and certifications.
• Develop and maintain positive working relationships with others, support the team to reach common goals.
• Perform other reasonable job duties as requested by the supervisor.
  
  
  

Qualifications

• Hospitality oriented
• Must be able to bend, squat, stretch, and lift weighing up to 60 pounds
• Able to handle difficult situations effectively
• Able to work quickly and efficiently, especially under pressure.
• Able and willing to perform basic cleaning duties.
• Flexibility to work various shifts, including weekends and holidays
• Must possess good communication skills in Spanish and English
  
  
  

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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