Housekeeping Attendant

The Lodge at Whitefish Lake; Whitefish (MT); On-site; USD 28,654,000 - 71,635,000; Full time

Benefits offered by this job

Room rate $50

Spa discounts

Restaurant discounts

Retail discounts

Job summary

The Lodge at Whitefish Lake is seeking a Housekeeping Attendant to join our Housekeeping Team. Earn $20-$25 hourly DOE as you help maintain pristine guest rooms and public areas in a premier Montana resort.

This full-time, year-round role requires the ability to lift 30 lbs, work a flexible schedule including weekends/holidays, and uphold Averill Hospitality standards in a 4-star hotel environment.

Qualifications

• Experience in hotel housekeeping is preferred.
• Must be able to lift 30 lbs regularly.
• Positive attitude and teamwork are essential.
• Ability to work weekends, holidays and peak periods.

Responsibilities

• Cleans guest rooms and public areas daily to hotel standards.
• Remakes beds and replenishes towels and amenities.
• Vacuuming and cleaning bathrooms; replaces toiletries.
• Reports maintenance issues to Front Office for action.
• Assists other departments to ensure guest satisfaction.

Skills

Housekeeping experience

Physical stamina

Customer service

Attention to detail

Tools

Vacuum cleaner

Mop

Maid cart

Job description

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Housekeeping Attendant to work with our Housekeeping Team $20-$25 hourly DOE. A pristine environment is the backbone of a great guest experience! You will prepare and keep guest quarters tidy and to a standard of upscale hospitality.

All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

The Lodge at Whitefish Lake, an Averill Hospitality Resort, is Montana's premier lakefront, leisure and outdoor activity destination.

The Lodge is a 4-star hotel located only 5 minutes from downtown Whitefish and 10 minutes from Whitefish Ski Resort. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. The Hotel is one of several family-owned businesses under Averill Hospitality.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

A housekeeper is responsible for ensuring rooms and other areas of the hotel are kept clean every day while ensuring housekeeping departmental standards are followed. Cleaning includes, but is not limited to, making beds, replacing used towels with new ones, vacuuming carpets, and cleaning and disinfecting bathrooms and ensuring new toiletries provided by the hotel are placed at appropriate areas. Consistently offers professional, friendly, and engaging service.

MAIN DUTIES AND RESPONSIBILITIES:

• Performs cleaning duties in all guest areas and back of house.
• Use of Maid Cart when cleaning rooms as well as maintaining inventory of necessary supplies.
• Emptying garbage, removing linens and towel.
• Remaking bed with fresh linens and restocking room with towels, amenities, etc.
• Reports necessary maintenance issues to Front Office so a work order is made.
• Follows departmental policies and procedures.
• Follows all safety and sanitation policies.
• Assist other departments when needed to ensure optimum service to guests.

Specific Job Knowledge, Skills, And Ability

Requirements:

• Operating Housekeeping equipment such as vacuums, mops, maid cart, etc.
• Ability to lift 30lbs or more on a regular basis.
• Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental personnel compliance.
• Must maintain a positive influence in the community and positive relations with area vendors.

Teamwork

Balances team and individual responsibilities, exhibits objectivity and openness to other views, welcomes feedback, contributes to building a positive team environment, and prioritizes the team’s success above own interests.

Quality

Meets productivity standards, completes work promptly, strives to increase productivity, works quickly and efficiently.

Guest Service

Responds promptly to guests' needs and takes ownership of the overall guest experience.

Professionalism

Respectably approaches others, reacts well under pressure, treats others with respect and consideration regardless of status or position, accepts responsibility for own actions, follows through on commitments.

SCHEDULE AND BENEFITS:

The Housekeeping Attendant position is expected to normally keep a 5 day a week schedule, 40 hours per week can be expected, however it can be more or less depending on the business needs of the hotel. Ability to work weekend, events, and holidays as needed.

The Lodge at Whitefish Lake, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties.

Averill Hospitality provides equal employment opportunities to all employees and applicants

for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.