Housekeeping Attendant

1440 Multiversity; Scotts Valley (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement savings plan

Team recognition events

Job summary

1440 Multiversity in Scotts Valley, California, is looking for a dedicated Housekeeping Attendant to deliver exceptional service and maintain cleanliness across guest rooms and facilities. The role involves communicating effectively with guests, collaborating within a team, and adhering to high cleanliness standards. Successful candidates will have strong customer service skills, physical stamina, and a willingness to work flexible hours, including weekends and holidays. Join a mission-driven culture where your work creates a positive impact.

Qualifications

• Excellent customer service skills with a friendly, warm demeanor.
• Strong communication and listening skills.
• Ability to collaborate with others to find solutions.
• Commitment to a flexible schedule including weekends and holidays.

Responsibilities

• Clean guest rooms and other areas as assigned according to standards.
• Stock and organize housekeeping supplies.
• Respond to guest concerns and maintain cleanliness levels.
• Work collaboratively with the team to enhance guest experiences.

Skills

Customer service skills

Strong communication

Ability to perform physical duties

Collaboration skills

Reliability and ownership

Job description

Overview

Join Our Team at 1440 Multiversity. 1440 Multiversity is a nonprofit philanthropic learning destination nestled in the redwoods of the Santa Cruz Mountains. Every booking serves our community and advances our mission of creating hope for living well. We offer educational programs that inspire people to Live, Lead, Love, Work, and Wonder more fully. At 1440, hospitality is more than service - it's Deep Hospitality, an authentic and genuine love for others. Every team member plays a role in shaping meaningful guest experiences while contributing to a mission-driven culture of care, learning, and transformation.

We believe our employees are our greatest resource. 1440 is proud to be recognized as a Great Place to Work® certified organization. When you join our team, you can expect:

Mission-Aligned Culture - Be part of a values-driven nonprofit where your work creates lasting impact.

Competitive Compensation - We offer some of the highest wages in Santa Cruz County, along with a robust benefits package.

Comprehensive Benefits - Health, dental, and vision insurance, life coverage, PTO, paid holidays, retirement savings, and more as requirements are met.

Growth & Development - At 1440, you\u2019ll grow within a workplace that lives the principles of learning, feedback, and continuous improvement.

Wellness & Nature - Enjoy a 75-acre redwood campus with hiking trails, wellness classes, and shared rituals that support balance and belonging.

Community & Recognition - Staff are celebrated through team events, recognition bonuses, and opportunities to engage in community service projects.

Your Role

As a member of the 1440 team, you will bring professionalism, care, and a commitment to our mission into your daily work. Every role at 1440 supports the guest experience, whether by preparing meals, maintaining facilities, welcoming visitors, or delivering programs.

You\u2019ll have the chance to:

• Contribute your skills to a collaborative team that values ideas and feedback.
• Build relationships with colleagues who care deeply about people and purpose.
• Grow personally and professionally through our culture of learning and continuous improvement.
• Work in a beautiful, inspiring environment where your efforts make a tangible difference.

What We\u2019re Looking For

We seek individuals who:

• Are motivated by purpose and service.
• Bring a strong work ethic and attention to detail.
• Value teamwork and authentic connection with others.
• Are open to learning, feedback, and growth.
• Want to be part of a mission-driven culture of belonging.

Position Summary

Reporting to the Operations Manager - Housekeeping, the Housekeeping Attendant delivers exceptional service to 1440 guests and keeps guest rooms clean, tidy and well stocked according to Campus standards.

Accountabilities

• Clean guest rooms, restrooms and other areas as assigned according to standards.
• Stock all areas and ensure areas are organized and tidy according to standards, including but not limited to: Housekeeping Closets and Housekeeping Carts; keep inventory documentation up to date.
• Maintain organization and cleanliness of back-of-house supply rooms and closets according to standards.
• Deliver cleanliness levels to a minimum specified inspection score.
• Politely and warmly respond to guests and alert Sr. Operations Manager of any and all guest concerns.
• Attend and participate in training and staff meetings.
• Be professional in actions and appearance and provide a welcoming presence.
• Must be able to learn and follow policies and procedures including safety and emergency procedures.
• Be able to work independently, but as a part of a team, focused on creating a wonderful guest experience.
• Assist in other areas and help with other projects and tasks as assigned.
• Must be willing to work weekends and holidays.

Essential skills and experience

• Excellent customer service skills with a friendly, warm demeanor
• Strong communication and listening skills
• Ability to be active throughout most of shift and to perform the physical duties of the position such as lifting, bending, etc.
• An ability to collaborate with others to find solutions
• A commitment to a flexible schedule that includes nights, weekends, and holidays
• Experience in a customer focused environment a plus
• Ability to be highly reliable and take ownership for all housekeeping support needed
• Ability to be physically active for duration of shift, repeatedly lifting, bending, and moving heavy objects (chairs and tables) in excess of 50 lbs. as needed
• Excellent customer service skills and a desire to build great relationships and impressions to guests

Equal Opportunity

1440 Multiversity provides equal employment opportunities to all employees and applicants. We celebrate diversity and are committed to creating an inclusive environment where everyone belongs. Harassment of any kind is strictly prohibited.