Housekeeping Attendant

The Indigo Road Hospitality Group; Mount Pleasant (SC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Dynamic and growing hospitality team

Fast-paced and rewarding work environment

Job summary

The Indigo Road Hospitality Group is hiring a housekeeping attendant in Mount Pleasant, SC, to ensure guest rooms and public areas are maintained to high cleanliness standards. Responsibilities include cleaning and servicing rooms, maintaining public spaces, and providing excellent customer service. Candidates should have prior cleaning experience, strong interpersonal skills, and a positive attitude. The role offers a competitive salary and the chance to be part of a dynamic team in a fast-paced environment.

Qualifications

• Prior cleaning experience preferred.
• Ability to stand, walk, bend, lift, and carry up to 40 lbs for extended periods.
• Strong work ethic and a positive attitude.

Responsibilities

• Clean and service guest rooms to meet cleanliness standards.
• Maintain cleanliness of public areas and event spaces.
• Respond promptly to guest requests with exceptional customer service.

Skills

Excellent communication and interpersonal skills

Strong attention to detail

Ability to work effectively in a team

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Job description

Role

Our hotel team is seeking a housekeeping attendant who will be responsible for ensuring the cleanliness and comfort of our guest rooms, public areas, and event spaces. You will play a key role in maintaining the high standards of hospitality that our guests expect.

Responsibilities

• Clean and service guest rooms, ensuring they meet the highest standards of cleanliness and presentation.
• Maintain the cleanliness and organization of public areas, including restrooms, hallways, and the event pavilion.
• Complete assigned tasks efficiently and accurately, adhering to established cleaning procedures and safety protocols.
• Respond promptly and courteously to guest requests, providing exceptional customer service.
• Maintain a clean and organized work environment, including housekeeping carts and supply closets.
• Report any suspicious activity, safety hazards, or guest concerns to the Housekeeping Supervisor.
• Collaborate effectively with other team members to ensure smooth operation and guest satisfaction.
• Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations.
• Proficiency in Microsoft Word, Outlook and Excel preferred.

Requirements

• Prior cleaning experience preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
• Strong attention to detail and commitment to providing exceptional service.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Ability to stand, walk, bend, lift, and carry up to 40 lbs for extended periods.
• High school diploma or equivalent preferred. Additional education or training in hospitality is a plus.
• Strong work ethic, with a positive and reliable attitude.
• Ability to follow instructions and complete tasks independently.
• Must be able to work days, nights, weekends and holidays.
• Ability to constantly stand and walk with occasional stooping, kneeling, ascending, reaching, pushing, pulling, or lifting.

Benefits

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.