Housekeeping Supervisor

Blake Street House; Bentonville (AR); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

The Indigo Road Hospitality Group is seeking a Housekeeping Supervisor to lead the housekeeping team, oversee guest rooms and public areas, and ensure adherence to Indigo Road standards. You will supervise daily tasks, perform quality spot checks, and help maintain guest satisfaction with cleanliness.

Strong communication, attention to detail, and ability to work in a fast-paced team environment are essential, along with flexibility to work days, nights, weekends and holidays.

Qualifications

• Prior housekeeping experience required.
• Excellent communication and interpersonal skills.

Responsibilities

• Perform or assist with cleaning duties as necessary.
• Motivate and track progress of team members daily to ensure completion of rooms.
• Inspect work daily to ensure standards are met.
• Assist with staffing, inventory and payroll.
• Assign daily room assignments and assist with scheduling.

Skills

Housekeeping experience

Communication

Attention to detail

Teamwork

Education

High school diploma

Tools

Microsoft Word

Outlook

Excel

Job description

Housekeeping Supervisor

Hospitality Starts Here:

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it’s a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

Why Us:

Founded in 2009 by Steve Palmer,IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

THE ROLE

Our hotel team is seeking a fun, friendly, and energetic individual to be our Housekeeping Supervisor. This individual will work closely with the General Manager and Director of Rooms and be responsible for ensuring Guest Rooms, and Public Areas are in line with Indigo Road standards. The Housekeeping Supervisor will assist with the daily supervision of tasks, spot checks for quality, and guest satisfaction with room cleanliness.

What we will ask of you:

• Perform or assist with cleaning duties as necessary.
• Motivate and track progress of team members daily to ensure completion of rooms.
• Speaks with and responds to guests regarding service challenges while showing compassion.
• Inspect work performed daily to ensure that it meets specifications and established standards.
• Assist with necessary levels of staffing, inventory and payroll.
• Assist Housekeeping Manager in monitoring high potential team members and ensure their growth as leaders within the company.
• Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations.
• Assigns daily room assignments, assists with payroll, scheduling and inventory control.
• Strive to maintain personal, staff and guest safety.
• Participates in activities and meetings.
• Proficiency in Microsoft Word, Outlook and Excel preferred.

Requirements for Success:

• Prior housekeeping experience required.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
• Strong attention to detail and commitment to providing exceptional service.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Ability to stand, walk, bend, lift, and carry up to 40 lbs for extended periods.
• High school diploma or equivalent preferred. Additional education or training in hospitality is a plus.
• Strong work ethic, with a positive and reliable attitude.
• Ability to follow instructions and complete tasks independently.
• Must be able to work days, nights, weekends and holidays.
• Ability to constantly stand and walk with occasional stooping, kneeling, ascending, reaching, pushing, pulling, or lifting.

Benefits

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.