Housekeeping Associate

Concord Hospitality Enterprises; New Bern (NC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive wages

Medical/Dental/Vision plans insurance

Life insurance with Short Term andLong

Long disability options

401k with Company Match

Tuition assistance

Discounted room rates at Concord

Training & development and career

Job summary

Concord Hospitality Enterprises is hiring Room Attendants to clean and service guest rooms to brand standards, restock amenities, and ensure safety and order in housekeeping areas. The role supports guest satisfaction and efficient operations across Concord-managed hotels.

The position requires the ability to lift up to 40 lbs, strong attention to detail, and a team-oriented mindset. Weekend and holiday availability is required; training and growth opportunities are provided.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and time management.
• Ability to work independently and as part of a team.
• Physical ability to lift up to 40 lbs. and stay active during shift.
• Must be available to work weekends and holidays.

Responsibilities

• Clean and service assigned guest rooms to brand and productivity standards.
• Perform full cleaning (beds, bathrooms, dusting, vacuuming, restocking amenities).
• Inspect rooms for quality and report maintenance issues promptly.
• Maintain a clean, organized, and stocked linen cart and workspace.
• Update room status and complete required reports.
• Follow key control, safety, and lost-and-found procedures.
• Respond to guest needs and support team operations as needed.

Skills

Attention to detail

Time management

Teamwork

Communication

Physical stamina

Job description

We are hiring Room Attendants (Housekeepers)!

As a Room Attendant, you are at the heart of the guest experience—delivering clean, comfortable spaces that make every stay feel welcoming.

Responsibilities

• Clean and service assigned guest rooms to brand and productivity standards.
• Perform full cleaning (beds, bathrooms, dusting, vacuuming, restocking amenities).
• Inspect rooms for quality and report maintenance issues promptly.
• Maintain a clean, organized, and stocked linen cart and workspace.
• Update room status and complete required reports.
• Follow key control, safety, and lost-and-found procedures.
• Respond to guest needs and support team operations as needed.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and time management skills.
• Ability to work independently and as part of a team.
• Physical ability to lift up to 40 lbs. and remain active throughout shift.
• Reliable, organized, and safety-focused.
• Basic communication and guest service skills.
• Must be available to work weekends and holidays.

Benefits (Full Time Associates Only)

• Competitive wages
• Medical/Dental/Vision plans insurance
• Life insurance with Short Term and Long-Term disability options
• 401k with Company Match
• Tuition assistance
• Discounted room rates at Concord managed hotels
• Training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.
We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Starting pay at $13.00 USD / hour