Housekeeper Room Care

AL Wilmington; Wilmington (NC); On-site; USD 38,959,000 - 52,762,000; Full time

Benefits offered by this job

Competitive wages

Life insurance

Disability options

401k with match

Discounted room rates

Training & development

Career advancement

Job summary

Concord is hiring a Room Attendant to maintain clean, welcoming guest spaces and support hotel operations. You will clean and service rooms to brand standards, restock amenities, and report any maintenance issues.

The role requires attention to detail, ability to work with a team, and reliable performance on a fast-paced schedule. Applicants should be able to lift up to 40 lbs, be available on weekends and holidays, and comply with safety and guest service guidelines.

Qualifications

• Attention to detail and time management are essential.
• Ability to work independently and as part of a team.
• Basic communication and guest service skills.

Responsibilities

• Clean and service assigned guest rooms to brand and productivity standards.
• Perform full cleaning (beds, bathrooms, dusting, vacuuming, restocking amenities).
• Inspect rooms for quality and report maintenance issues promptly.
• Maintain a clean, organized, and stocked linen cart and workspace.
• Update room status and complete required reports.
• Follow key control, safety, and lost-and-found procedures.
• Respond to guest needs and support team operations as needed.

Skills

Detail oriented

Time management

Teamwork

Communication

Physical stamina

Job description

We are hiringRoomAttendants (Housekeepers)!

As a Room Attendant, you are at the heart of the guest experience—delivering clean, comfortable spaces that make every stay feel welcoming.

Responsibilities:

• Clean and service assigned guest rooms to brand and productivity standards.
• Perform full cleaning (beds, bathrooms, dusting, vacuuming, restocking amenities).
• Inspect rooms for quality and report maintenance issues promptly.
• Maintain a clean, organized, and stocked linen cart and workspace.
• Update room status and complete required reports.
• Follow key control, safety, and lost-and-found procedures.
• Respond to guest needs and support team operations as needed.

Qualifications:

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and time management skills.
• Ability to work independently and as part of a team.
• Physical ability tolift upto 40 lbs. and remain active throughout shift.
• Reliable, organized, andsafety-focused.
• Basic communication and guest service skills.
• Must be availabletowork weekends and holidays.

Benefits (Full TimeAssociates only)

Full-time associates are eligible toparticipatein a comprehensive benefit package, which includes

• Competitive wages
• Life insurancewithShortTerm andLong-Termdisability options
• 401k with Company Match
• Discounted room rates at Concord managed hotels
• Training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun.It’simportant to us to providea great workenvironment for ourassociatesand we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.

We value work life balance, diversity, and our commitment to provide the best customer service and qualityaccommodationsin everymarketwe exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEOemployerM/F/D/V. Wemaintaina drug-free workplace.

Pay rate: USD 16 hourly

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.