Housekeeping Assistant Manager — Luxury & VIP Service

Andaz; West Hollywood (CA); On-site; USD 63,000 - 77,000; Full time

Job summary

Andaz West Hollywood is seeking a Housekeeping Assistant Manager to help oversee the housekeeping area including public spaces and night cleaning. The role requires a solid understanding of housekeeping operations and safety policies, with a track record of strong attention to detail and guest service.

You will work closely with the Executive Housekeeper, participate in staff training and scheduling, and foster an atmosphere that drives customer and associate satisfaction.

Qualifications

• Desire to satisfy guests in a fast-paced hotel environment.
• Refined verbal and written communication.
• Ability to interact with diverse guests and colleagues.
• 2-3 years of progressive hotel Rooms Management experience.
• Service-oriented with professional presentation skills.
• Hospitality degree is an asset.
• Strong energy, leadership, and customer service focus.
• Proficiency in Word and Excel.
• Excellent organizational, interpersonal, and administrative skills.

Responsibilities

• Assist in overseeing the entire housekeeping area, including public areas and night cleaning.
• May include staff training, development and scheduling.
• Promote an atmosphere of customer and associate satisfaction.
• Report to Executive Housekeeper and collaborate across departments.

Skills

Customer service

Communication skills

Cultural sensitivity

Rooms management

Professional presentation

High energy

Entrepreneurial spirit

Motivational leadership

Effective communicator

Bottom-line improvement

Organization

Interpersonal skills

Administrative skills

Education

Hotel/Hospitality degree

Tools

Microsoft Word

Microsoft Excel

Job description

Andaz West Hollywood is seeking a Housekeeping Assistant Manager to help oversee the housekeeping area including public spaces and night cleaning. The role requires a solid understanding of housekeeping operations and safety policies, with a track record of strong attention to detail and guest service.

You will work closely with the Executive Housekeeper, participate in staff training and scheduling, and foster an atmosphere that drives customer and associate satisfaction.