Housekeeping Assistant Manager

Hyatt Regency Dfw; West Hollywood (CA); On-site; USD 63,000 - 77,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Housekeeping Assistant Manager for Andaz West Hollywood to oversee housekeeping operations, including guest rooms, public spaces and night cleaning. You will ensure safety policies, manage supplies, and support VIP guest needs with a detail-driven approach.

Reporting to the Executive Housekeeper, you’ll train staff, schedule shifts, and foster a guest-centric, service-driven team that enhances satisfaction and operational efficiency.

Qualifications

• 2–3 years of progressive hotel Rooms Management experience.
• Strong customer service and communications skills.
• Experience working with VIP guests and dignitaries is a plus.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Oversee housekeeping operations for guest rooms, public areas and night cleaning.
• Train, develop and schedule housekeeping staff.
• Ensure safety, security, and adherence to policies and procedures.
• Work with other departments to deliver guest satisfaction.

Skills

Customer service mindset

Verbal and written communication

Interpersonal skills

Microsoft Word

Microsoft Excel

Education

Hotel/Hospitality degree

Tools

Microsoft Word

Microsoft Excel

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

70,304.00 Hourly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Housekeeping Assistant Manager is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Housekeeping Assistant Manager will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

The salary for this position starts at $70,304.00. This is the pay range for this position that Andaz West Hollywood reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills

Hyatt Regency Lake Washington at Seattle's Southport | Renton , WA , US

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