Housekeeping Aide II

UNC Health Care; Old Farm (NC); On-site; USD 32,000 - 40,000; Full time

Job summary

A healthcare organization in North Carolina is seeking a Housekeeping professional to provide high-quality cleaning and outstanding customer service. Candidates should have at least 1 year of experience in housekeeping and a certificate in hospitality training. This full-time position operates in a fast-paced environment where effective communication is essential. Responsibilities include ensuring cleanliness and safety of assigned areas, while upholding a positive image of the organization. This is an onsite evening job, exposed to cleaning agents and requiring personal protective equipment.

Qualifications

• Outstanding interpersonal communication skills.
• Ability to understand customers' needs and requests.
• No formal education required, but hospitality training certificate is needed.
• Outstanding interpersonal communication and ability to understand customers' needs.
• Read daily duty checklist, document times of completion and testing of chemicals, and record information.
• Office skills: Telephones, pagers, reading, documenting.
• Recommendation of Supervisor.
• Outstanding qualities in all areas of performance.
• Be nominated for employee of the Month in Housekeeping.

Responsibilities

• Provide high-quality and efficient cleaning of assigned areas.
• Communicate and cooperate with internal and external customers.
• Maintain a positive image of the department and hospital.
• Ensures friendly, helpful, and courteous contacts with healthcare team members.

Skills

Interpersonal communication skills

Understanding customer needs

Office skills

Telephone/Pager etiquette

Education

Certificate of Completion Hospitality Training

Tools

Telephones

Pagers

Documentation

Job description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary

Provides high quality, timely, professional and efficient cleaning of assigned areas. Communicates and cooperates between/among all our internal and external customers in meeting our mission of providing a clean, safe environment and outstanding customer service at all times.

Responsibilities

Patients and families, associates, and other personnel are served in providing our services. Perform duties and conduct interpersonal relationships in a manner designed to project a positive image of the department and hospital. Ensures that contacts with other healthcare team members are friendly, helpful and courteous at all times.

Qualifications

• Education Requirement: None Required.
• Professional Experience Requirement: Minimum of 1 year in Housekeeping at LMH.
• License/Registration/Certification: Certificate of Completion Hospitality Training.
• Outstanding interpersonal communication skills. Ability to understand customers' needs and requests.
• Read daily duty checklist, document times of completion and testing of chemicals, and record information and other logs required within the department.
• Office skills: (Telephones, pagers, reading, documenting)
• Recommendation of Supervisor
• Outstanding qualities in all areas of performance
• Consistent grades of 90% on all inspections
• Be nominated for employee of the Month in Housekeeping

Work Environment

Exposed to housekeeping cleaning agents/chemicals and water frequently. Required Personal Protective Equipment precautions may be exposed to infections/contagious diseases and blood‑borne diseases. Subject to interruptions in reference to varying and unpredictable situations. Occasional pressure due to multiple calls and inquiries, emergency and stat situations.

Physical Requirements

Working, standing, benching, lifting, pushing, pulling of linen, carts and boxes daily.

Job Details

• Legal Employer: Lenoir Health
• Entity: UNC Lenoir Health Care
• Organization Unit: Environmental Services
• Work Type: Full Time
• Standard Hours Per Week: 40.00
• Work Assignment Type: Onsite
• Work Schedule: Evening Job
• Location of Job: LENOIR MEM
• Exempt From Overtime: Exempt: No

EEO Statement

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.