Housekeeping Admin & Guest Experience Coordinator

Montage Hotels & Resorts; Bluffton (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

Montage Hotels & Resorts in Bluffton, South Carolina, is seeking a Housekeeping Office Coordinator. This role involves providing clerical support to the Housekeeping department, handling incoming phone calls, updating room statuses, and assisting with administrative tasks. Candidates should have a high school diploma, proficient computer skills, and at least two years of customer service experience. Preferred hospitality experience and strong communication skills are essential for success in this role. Join us in maintaining excellent guest satisfaction!

Qualifications

• High school or equivalent education required.
• Proficient computer skills required.
• Minimum of two years’ experience in customer service.
• Ability to communicate clearly in English.

Responsibilities

• Answering and directing incoming phone calls.
• Dispatching internal and external customers to staff.
• Producing daily assignment sheets.
• Monitoring and updating room statuses.
• Entering Engineering work orders.

Skills

Customer service

Communication skills

Microsoft Word

Excel

Outlook

PowerPoint

Delphi

Education

High school or equivalent

Job description

Montage Hotels & Resorts in Bluffton, South Carolina, is seeking a Housekeeping Office Coordinator. This role involves providing clerical support to the Housekeeping department, handling incoming phone calls, updating room statuses, and assisting with administrative tasks. Candidates should have a high school diploma, proficient computer skills, and at least two years of customer service experience. Preferred hospitality experience and strong communication skills are essential for success in this role. Join us in maintaining excellent guest satisfaction!