Housekeeping

IHG Hotels & Resorts; Nashville (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training opportunities

Job summary

IHG Hotels & Resorts is seeking a detail-oriented Room Attendant in Nashville, TN, dedicated to ensuring every guest enjoys a memorable experience. The role requires physical fitness, attention to detail, and willingness to assist guests with various needs.

Responsibilities include preparing rooms, aiding guests, managing supplies, and participating in deep cleaning. Employees benefit from competitive pay, a uniform, room discounts, and industry-leading training.

Qualifications

• Must be on your feet for most of the day.
• Ability to lift up to 50 pounds / 23 kilograms.
• Basic literacy skills in reading, writing, and maths.

Responsibilities

• Ensure every room is prepared for guests.
• Assist guests with requests.
• Report any issues to the supervisor.
• Manage supplies to minimize waste.
• Return lost items to guests.
• Assist with deep cleaning projects.

Skills

Attention to detail

Physical fitness

Customer service

Job description

We take our housekeeping standards seriously. So, we’re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.

Responsibilities

• Making sure every single room is at its absolute best for our guests
• Helping our guests in any way you can – whether they’ve forgotten their toothbrush or just need to find the elevator
• Keeping your supervisor in the loop by advising them of any progress or problems
• Monitoring and controlling supplies to minimise waste
• Doing your best to reunite guests with any lost or misplaced items
• Regularly assisting with deep clean projects

Requirements

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important
• Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
• You may need to bend and kneel to complete some activities
• Literacy skills - reading, writing and basic maths skills
• Flexible attitude to shifts – you may be required to work nights, weekends and/or holidays

Benefits

From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.