HousekeeperRoom Attendant

Avid Hotel By IHG; Madison (AL); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

Paid time off

Training & development

Medical Insurance

Training Provided

Direct Deposit

Competitive Wage & Discretionary Bonus

Job summary

Shivaay Group LLC in Madison, Alabama, is seeking dedicated hotel housekeepers to maintain clean, well-stocked rooms and provide a warm guest experience. You will collaborate with teams to ensure guest comfort and uphold our service standards.

This role offers both full‑time and part‑time shifts, with flexible scheduling, potential for cross-training, and opportunities for advancement in the hospitality industry.

Qualifications

• Experience in hotel housekeeping preferred.
• Ability to read and interpret safety rules and procedures.
• Strong written, verbal, and interpersonal communication skills.
• Ability to follow instructions, prioritize, and multi-task.

Responsibilities

• Provide a warm and welcoming environment to all guests and maintain a memorable stay.
• Maintain clean and fully stocked rooms for guest return or arrival.
• Replace bed and bathroom linens with presentable, clean linens.
• Keep all room amenities fully stocked and organized.
• Sweep, mop floors, and vacuum carpets.
• Dust, polish, and clean the entire room and bathroom.
• Perform deep cleaning projects as needed.
• Empty trash from rooms and containers.
• Ensure rooms are fully completed each day to standard.

Skills

Room attendant tasks

Customer service

Safety rules reading

Communication skills

Multitasking

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Paid time off
• Training & development
• Medical Insurance
• Training Provided
• Direct Deposit
• Competitive Wage & Discretionary Bonus Program

Overview

Shivaay Group LLC is in search of a valuable candidate for our Housekeeping Team. We are seeking individuals with a positive personality who has excellent communication and guest services skills. We provide great opportunities in the hospitality industry with chances to advance from within the company. In all departments we may request cross training, to allow better opportunities within the company.

Responsibilities

• Provide a warm and welcoming environment to all guests making their stay memorable.
• Enhance the guest's stay by maintaining clean and fully stocked rooms for them to return or arrive to.
• Replace bed and bathroom linens with properly presentable and clean linens.
• Keep all amenities fully stocked in each room.
• Sweep, mop floors, and vacuum carpets.
• Dust, polish, and clean the entire room and bathroom.
• Perform deep cleaning projects as needed.
• Empty trash from the room and containers.
• Confirm your rooms are fully completed each day to the standard provided.
• Work safely and be physically prepared to repeatedly bend and carry linens and items that may be heavy and deliver to designated areas.
• Prioritize assignment for rooms not ready and early check‑ins.
• Insure the integrity of the guests’ privacy, including confidentiality of personal information and key control.
• Place all additional items such as throws, pillows, appliances, glassware, plates, silverware in the proper location and according to the specifications outlined in the standard operating procedure.
• Wash dirty dishes and appliances before returning them to their rightful place.
• Maintain open communication between departments to prepare the room for any maintenance issues, early check‑ins, or items needed that are unable to be located.
• Keep your work area clean, such as cleaning carts, linen closets, and laundry area, and keep all rooms and closets securely locked.

Experience

• Ability to perform all Room Attendant‑related tasks and proficiently use job‑related tools and equipment.
• Ability to remain calm in various situations, use sound judgment and effectively solve problems.
• Ability to read and interpret documents such as safety rules and procedural manuals.
• Strong written, verbal, and interpersonal skills.
• Ability to follow instructions, prioritize, and multi‑task.

Requirements

• Must be authorized to work in the US.
• Must have reliable transportation.
• At least 1 year of hotel housekeeping experience preferred.
• Willing to work on weekends and holidays.
• Willing to do heavy lifting.
• Must be willing to go under background check.

Work Location: In-Person

Job Type: Full‑time and Part‑time

Work Environment

• Working in a hotel, you must be comfortable working with other individuals in a shared open space.
• No set deadlines, as duties and tasks can change daily. You must be able to prioritize your day based on the tasks provided and be open to changes or additions to your job each day.
• Must be able to work well with others.
• Remain customer friendly and professional throughout your work day.
• Hours and scheduling will vary from week‑to‑week basis and no amount of hours is guaranteed. This will be based on demand of business.

Physical Demands

The duties required while performing this job are the ability to see, hear, reach, stand, stoop, bend, and crouch up to 8 hours on a daily basis.

Must be able to push, pull, and lift up to 50 lbs.

During your daily shift you will be required to stand, move, walk, bend and stoop regularly.