Ama de llaves/Asistente de habitación

Avid Hotel By IHG; Madison (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Flexible schedule

Free uniforms

Training & development

Job summary

Shivaay Group LLC. is seeking a dedicated Housekeeper to join our housekeeping team. You will be responsible for cleaning guest rooms, maintaining cleanliness, and ensuring guest privacy and safety.

Work in a hotel setting, in-person, with weekends and holidays required, with opportunities for cross-training and development.

Qualifications

• At least 1 year of hotel housekeeping experience preferred.
• Must be authorized to work in the US.
• Reliable transportation required.
• Willing to work weekends and holidays.
• Ability to lift up to 50 lbs and perform physical tasks.

Responsibilities

• Provide a warm and welcoming environment to all guests and maintain room cleanliness.
• Replace bed and bathroom linens and keep amenities stocked.
• Sweep, mop, vacuum, dust, and clean rooms and bathrooms.
• Handle guest items with privacy and care and ensure confidentiality.
• Open communication with departments to prepare rooms for maintenance or early check-ins.
• Ensure rooms are completed to standard and maintain a clean work area.

Skills

Room attendant tasks

Communication skills

Problem solving

Reading safety rules

Multi-tasking

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Paid time off
• Training & development

Overview

Shivaay Group LLC is in search of a valuable candidate for our Housekeeping Team. We are seeking individuals with a positive personality who has excellent communication and guest services skills. We provide great opportunities in the hospitality industry with chances to advance from within the company. In all departments we may request cross training, to allow better opportunities within the company.

With this position you will be expected to clean vacant and occupied guest rooms. As a Housekeeper, you will have access to personal guest items at times that is the privacy of our guests, these items are to be handled appropriately. As Housekeeping is a large piece of our success and they are a great value to our team, we are looking for the best individuals for this position.

Full job description

• Provide a warm and welcoming environment to all guest making their stay memorable.
• Enhance the guests stay by maintaining clean and fully stocked rooms for them to return or arrive to.
• Replacing bed and bathroom linens with properly presentable and clean linens.
• Keeping all amenities fully stocked in each room.
• Sweeping, mopping floors, and vacuuming carpets.
• Dusting, polishing, and cleaning the entire room and bathroom.
• Deep clean projects as needed.
• Emptying trash from the room and containers.
• Confirm your rooms are fully completed each day to the standard provided.
• Work safely and be physically prepared to repeatedly bend and carry linens and items that may be heavy and deliver to designated areas.
• Prioritize assignment for rooms not ready and early check-ins.
• Insure the integrity of the guests’ privacy, including confidentiality of personal information and key control.
• Place all additional items such as: throws, pillows, appliances, glassware, plates, silverware, in the proper location and to the specifications outlined in the standard operating procedure
• Dirty Dishes and appliances will have to be washed before returning to their rightful place.
• Open Communication between departments to prepare the room for any maintenance issues, early check ins, or items needed that are unable to be located.
• Keep your work area clean such as: cleaning carts, linen closets, and laundry area. As well as keeping all rooms and closets securely locked.

Experience

• Ability to perform all Room Attendant-related tasks and proficiently use job-related tools and equipment
• Ability to remain calm in various situations, use sound judgment and effectively solve problems
• Ability to read and interpret documents such as safety rules and procedural manuals
• Strong written, verbal, and interpersonal skills
• Ability to follow instructions, prioritize and multi-task

Work Location: In-Person

Job Type: Full-time and Part-time

Requirements

• Must be authorized to work in the US.
• Must have reliable transportation.
• At least 1 year of hotel housekeeping experience preferred.
• Willing to work on weekends and holidays.
• Willing to do heavy lifting.
• Must be willing to go under background check.

Benefits

• Paid time off
• Employee Discount
• Medical Insurance
• Training Provided
• Direct Deposit
• Competitive Wage & Discretionary Bonus Program

WORK ENVIRONMENT

• Working in a hotel, you must be comfortable working with other individuals in a shared opened space.
• No set deadlines, as duties and tasks can change daily. You must be able to prioritize your day based on the tasks provided and open to changes or additions to your job each day.
• Must be able to work well with others.
• Remaining customer friendly and professional throughout your work day.
• Hours and scheduling will vary from week-to-week basis and no amount of hours is guaranteed. This will be based on demand of business.

PHYSICAL DEMANDS

• The duties required while performing this job are the ability to see, hear, reach, stand, stoop, bend, and crouch up to 8 hours on a daily basis.
• Must be able to push, pull, and lift up to 50 lbs.
• During your daily shift you will be required to stand, move, walk, bend and stoop regularly.